We’re a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.
Freeman is seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the well being of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions. Other responsibilities will include:
Set up and/or install new equipment and systems
Maintain and setup equipment that is utilized for showsite and offsite locations
Troubleshoot and/or repair equipment and system issues
Restore files when necessary
Provide training solutions such as documentation of systems and procedures
Provide basic systems orientation to new staff
Troubleshoot and repair network issues such as LAN hardware and connectivity
Troubleshoot hardware, perform repair and preventive maintenance
Monitor systems resources and usage to analyze performance levels and identify potential issues
Maintain backups and contingency plans, monitor user activity and disk space
Work with outside consultants/vendors when appropriate and oversee completion of vendors’ work
Research, evaluate, develop and implement solutions for users in response to inquiries or demonstrated needs
Define project scopes for enhancements to software & hardware systems, including task lists, timelines and budgets
Conduct end-to-end project management
Minimum three (3) years of IT Technician Experience
Ability to troubleshoot XP, MS Office Suite, MS Server 2003, Cisco switches and TCP/IP issues.
Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast-paced work environment
Ability to travel to sites in your area will be required to resolve problems that cannot be solved remotely.
High School Diploma or GED
Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status or any other protected status. Freeman will consider, for employment, qualified applicants with arrest and conviction records.
Equal Employment Opportunity Poster (English) * (Español) * Employee Polygraph Protection Act
The Uniformed Services Employment and Reemployment Rights Act * Pay Transparency Policy
In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Careers@freemanco.com.