Customer Care Representative (Call Center)

Summit Health Management - New Providence, NJ (30+ days ago)3.1


Answers telephone, schedules appointments according to protocol.
Obtains, verifies and updates patient information; maintains confidentiality according to policies:
Updates patient demographics
Conducts pre-registration of patients
Verifies insurance contracts and coverage
Collects other data fields as needed
Ensures accuracy in placing orders in the electronic health record.