Team Leader for Front or Back of House

Applebee's - Keystone Apple Inc. - Mechanicsburg, PA

30+ days ago

Now Hiring Team Leaders for the Front of the House and Back of the House

What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At Applebee's® You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.

We are extremely excited to announce this NEW POSITION in our Applebee’s and we are looking for some great candidates to fill these positions. We are looking for highly motivated and self-driven team players who are willing to make a commitment to develop their own career while ensuring we constantly meet the demands of our Central PA guests that expect the high standards that Applebee’s delivers!

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.

If this sounds like the kind of workplace you would enjoy, please apply now!

Additional Info

Minimum Age

18+ years old

Additional

Primary Responsibilities: The Team Leader is the Role Model for outstanding service and “owner” of the service initiative at his/her restaurant during their shift; and is able to make sound decisions quickly, always keeping the guest in mind. Ensures prompt, friendly service according to company guidelines.

Specific Functions and Duties:

  • Leads overall activities and performance of associates on a shift by shift basis.
  • Performs all POS duties, front or back of the house functions including opening and closing procedures (as required) and coordinating with various internal departments as necessary.
  • Creates a culture using the Keystone Apple & Applebee’s Mission statements.
  • Responds proactively to prevent guest service situations. Investigates and resolves staff guest incidents/complaints received, and refers all written guest complaints to General Manager.
  • Enforces alcohol awareness on a shift to shift basis (FOH TL).
  • Follows all Company drink recipes and procedures (FOH TL) or food production (BOH TL) consistently maintaining the highest product quality standards.
  • Manages food and/or liquor costs within acceptable standards.
  • Manages labor costs, by shift, within acceptable variances and according to labor laws.
  • Assures the compliance with the local, state and federal laws, regulations and guidelines.
  • Complies with and ensures all cash handling procedures are upheld; accountable for store funds while running a shift (FOH TL).
  • Determines job assignments on a shift by shift basis.
  • Coordinates opening and closing activities in a timely and safer manner.
  • Inspires cooperation and teamwork from associates by breeding a culture derived from Keystone Apple & Applebee’s Mission statements.
  • Develops goals and action plans for personal/professional growth.

Job Benefits

  • Competitive Pay
  • Flexible Hours
  • Extensive Training
  • Meal Discounts
  • Potential Vacation & Bonus opportunities
  • Real Advancement Opportunities

Job Type: Part-time

Experience:

  • Food Service: 1 year (Preferred)