Qualitative UX Researcher

Facebook - Seattle, WA4.2

Full-timeEstimated: $71,000 - $96,000 a year
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion users. Our work ranges from formative to evaluative, ethnography to live experiments and involves collaboration between qualitative and quantitative researchers.
The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast-moving organization, excited to collaborate, and focused squarely impacting the design of Facebook.
Work closely with product teams to identify research topics
Design studies that address both user behavior and attitudes
Generate insights that both fuel ideation and evaluate designs
Conduct research using a wide variety of qualitative methods
Collaborate closely with quantitative researchers
Work cross-functionally with design, product management, content strategy, engineering and marketing
Partner with engineers, analysts, and other technical roles to create and share research
3+ years of experience in applied product research
MA/MS in Cognitive/Experimental/Social Psychology, Human-Computer Interaction, Anthropology, Human Factors, or a related field
Experience working with large-scale data in multi-method studies
Knowledge of research methods and at least one subset of methods (e.g., ethnography)
Experience conveying research findings and implications to audiences
Analytical, project management, and problem-solving experience
Experience with autonomy and independent decision making to weigh tradeoffs and balance demands
Knowledge of qualitative and user-centered design methods
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.