Division Business Support Manager

Bank of America - Indianapolis, IN

Job Description:
Business Overview

Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill Lynch Wealth Management specializes in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill Lynch’s financial advisors help clients pursue the life they envision through a one-on-one relationship with a financial advisor committed to their needs — an advisor with access to the investment insights of Merrill Lynch and the banking convenience of Bank of America.

The Division Business Support Manager (DSBM) will have a broad range of responsibilities to support the division leadership team. He/she will work closely with the Division COO to help lead major projects, program or processes with significant business impact. This will include helping to drive strategic business initiatives, the division financial and operating plans and the day-to-day running of the division and market related initiatives. The position requires the individual to build, collaborate and maintain relationships with the market leadership team and work closely with partners across Merrill and the broader enterprise. The DBSM will report jointly to the Division Executive and COO.

Key Responsibilities:
Manage initiatives and projects to drive the division’s short and long term revenue growth, cost-efficiency, and profitability, as well as client experience and advisor productivity.
Plan, organize and coordinate office operations, assess processes and procedures; recommend improvements for greater efficiencies and productivity.
Influence strategic direction and develop tactical plans in partnership with the division leadership team.
Conduct analysis and assist in identifying trends and opportunities to grow business, manage expenses, and improve operating models.
Provide division leadership with timely and appropriate status/progress reports and key metrics relevant to business initiatives.
Coordinate leadership meeting preparation, agendas, presentations and follow-through.
Identify critical dependencies for successful implementation of key initiatives.
Partner with the division leadership team to ensure the proper risk disciplines are in place.
Carry out all regular assigned tasks as well as ad hoc analysis and support to address needs in areas such as HR, real estate, product/platform, legal, recruiting and audit/control areas with appropriate partners.

Key Experiences and Skills:
Bachelor degree required; 5+ years financial industry experience
Strategic mindset with strong analytical skills and financial acumen
Excellent interpersonal, communication (verbal and written) and relationship building skills
Ability to prioritize work, manage complexity and deliver solutions on tight deadlines
Detail oriented with the ability to handle a variety of tasks and initiatives independently
Understands the MLWM strategy, wealth management business and relevant products, services, and regulations
Strong organization and follow-through skills
Ability to work in a self-directed manner and take a proactive approach to job responsibilities
Proactive team player, cooperative and willing to help in any situation
Proficiency in Microsoft Windows and Office applications, especially Excel, PowerPoint, and Word
Well-developed business judgment and experience
Ability to partner effectively with a diverse set of stakeholders (e.g., Finance, Legal, Risk, Compliance, Marketing)
Strong desire to excel and execute in a dynamic environment

1st shift (United States of America)

Hours Per Week: