Aultman Hospital - Canton, OH (30+ days ago)3.9

Required Education is above high school diploma or GED
LPN License Required
2 years of experience required
Ability to anticipate problems and problem solve
Demonstrated integrity and strong work ethic
Exceptional interpersonal and customer service skills
Strong computer skills required
Job Summary

The primary role of the Liaison is to review clinical data, using evidence-based clinical decision support criteria, and complete face to face assessments for the referrals for admission to Aultman post-acute facilities or agencies. This position will serve as the point of contact for referral sources, families and patients. Position will manage the insurance conversations with patient and families as needed. This position will also serve in the role of determining and securing proper equipment needed for each patient upon transfer of care to the post acute areas.

Primary Duties

  • Daily collaboration with Hospital Discharge Services and Utilization Management staff members to identify actual and/or potential candidates for post-acute care.
  • Collaboration with Aultman post-acute site representatives and leadership team members.
  • Communication with medical staff and clinical provider(s) as indicated.
  • Review of electronic medical records and clinical documentation for referred patients.
  • Review of evidence-based criteria evaluations (InterQual) specific to level of care.
  • Face-to-face assessments for referred patients (as required).
  • Telephonic and face to face contact with patient, families and/or representatives.
  • Completion of all required forms/paperwork for admission to post-acute care.
  • Communication with utilization management and/or specific payer sources regarding pre-authorization and/or verification of insurance benefits.
  • Documentation in electronic medical record including, but not limited to, Cerner and MIDAS.
  • Maintain data spreadsheet(s) for post-acute care including but not limited to referrals and discharges.

  • The above reflects the general duties considered necessary to describe the main functions of the job and is not considered a detailed description.


    1. Candidate for the position should hold at a minimum a current LPN license in the State of Ohio.

    2. Clinical experience in the hospital (Acute) and/or post-acute setting.

    3. Thorough knowledge of the definitions of all levels of post-acute care.

    4. Strong communication skills including verbal, non-verbal and written.

    5. Excellent computer skills including knowledge of basic Microsoft Office and related software.

    Working Conditions

    The employee in this position would be expected to be able to work in the main hospital building, which is multi-level with stair and elevator access. They would be expected to be physically able to walk long distances in order to meet with patients located throughout the hospital. This position will be required to return to the Post Acute Care Campus on occasion. This person would need to demonstrate adequate competency in the area of providing hands on care to the patient as they may be collecting data on the patient's mental and physical status as part of the review for admissions to post-acute care and may be required to transfer or mobilize the patient as part of this data collection process. This person would need to be able to work in conjunction with all members of the healthcare team including physicians, nurses, therapists, and social workers/case managers to expedite the transition of care of each patient as they demonstrate readiness.

    Annual Requirements

    The completion of all annual requirements is mandatory every year. These may include:

    1. CPR training

    2. TB testing

    3. Annual Safety Education

    4. Organizational Required Education/Competencies

    5. License verification

    Physical Requirements

    O = Occasionally 0-33% of the work shift or 0-32 repetitions

    F = Frequently 34-66% of the work shift or 32-300 repetitions

    C = Constantly 67-100% of the work shift or 200+ repetitions

    N = Not Present Not essential job requirement

    C Standing O Pushing (wt. 300# with wheels) F Kneeling / Squatting

    C Walking O Climbing O Crawling

    F Lifting (wt 20-25#) F Stooping / Bending

    C Reaching up/Reaching Forward

    O Carrying (wt 20-25#) F Twisting / Turning