At Xbox Games Publishing, we are hard at work continuing the great legacy of Flight Simulator. We are a passionate group responsible for this amazing franchise, and we are looking for an experienced Marketplace Producer to create a best-in-class in-game marketplace for the next version of Microsoft Flight Simulator.
In this role you will be directly responsible for all aspects of the marketplace including tracking the quality and timely execution of deliverables from our external partners, planning and coordinating promotions and merchandizing, converting more players to purchase, etc. Additionally, you will help manage all aspects of marketplace integration and ecosystem including partnerships with teams such as marketing, business, operations, licensing, and localization. If you are looking for a way to directly impact players’ experiences and have expertise in digital merchandising then this is the perfect job for you.
Work with production team to ensure tool development to manage the marketplace, merchandizing, promotions and bundles is accurately scoped and meets long-term needs.
Assist in onboarding new content providers so that they can successfully sell their content in our store
Publish content into PlayFab which will require getting packages, creating ADO tasks to assign to test/loc, applying DRM, etc.
Use telemetry and player behavior insight to drive measurable increases in conversion rates and ARPPU through targeted promotions, merchandizing, optimized algorithms, etc.
Ensure pricing, layout, videos and information is optimal to drive increased purchase intent/interest.
Work with content providers to suggest ways to maximize their revenue potential
Primary point of content for Content Providers for any questions they have about the content ingestion process, placement opportunities, promotions, etc.
Responsible for programming discounts and bundles once approved from content providers
Responsible for ensuring royalty statements generated are accurate based on our in-game telemetry
Host annual event with content providers to share store best practices and foster a strong community so that all content providers want to sell their content in our store.
Create strong relationships with Marketplace producers in other studios
Ensure entitlements are removed if customer service notifies us of refunds or chargebacks.
Drive marketplace feature prioritization through compiling wishlists from stakeholders (including content providers), understanding best-in-class digital storefronts, etc.
Tracking & reporting including regular communication to the team and key stakeholders to provide status and update on critical efforts.
5+ years working as a video game producer, program manager, business manager, financial analyst, marketing or related fields
Experience working on a digital storefront is optimal but not required
An effective and inclusive collaborator who embraces feedback and drives for consensus.
Strong analytical, problem resolution, and decision-making skills.
Great communication skills.
Strong interpersonal skills with the ability to collaboratively arrive at solutions while working with all the stakeholders.
Experience in the development or publishing of games for Windows 10 or other PC platforms is a plus
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.