Network Engineer

North State Communication - High Point, NC (30+ days ago)


Position #: TE029

Pay Grade: 6

Department: Customer Technology

Reports to: Manager, Network Engineering

FLSA Status: Exempt

Date Completed: May 21, 2018

General Purpose of the Job:
The Network Engineer position is an entry-level position for personnel with little professional IT background. This individual will focus on documentation, maintenance, basic troubleshooting and following operational procedures. The candidate must display an aptitude for IT and have a desire to grow professionally within the systems and network realm of IT.

Growth is an essential value within NorthState. In the Technology organization, this value is lived out in several ways, including our overt expectations for personal and professional development. Although this position is more ‘entry level’ the position will require the demonstration of the potential to grow into a more senior role.

Essential Duties and Responsibilities:
Creates and maintains inventories and diagrams.
Installs/Maintains/Monitors network and computer systems.
Conducts basic troubleshooting.
Follows procedures and record keeping requirements.
Displays an aptitude for new technologies and the motivation / ability to master them.
Clearly demonstrates an eagerness to learn and contribute to the team.
Adheres to regular and predictable attendance and punctuality.
Performs other duties as assigned.

Supervisory Responsibilities: None

Most Critical Competency Categories:
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interrupt written information.

Knowledge and Skill Required:
Associate’s Degree (AA) or Bachelor’s Degree (BA) or three to five years’ experience, or equivalent combination of education and experience in related field.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills – Ability to calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Computer Skills - Database Software, Design Software, Order Processing Systems, Project Management Software, Spreadsheet Software, Word Processing Software
Additional Skills and Requirements –
  • 1 year experience
  • Must be competent in routing and switching
  • Proof of higher level reasoning skills, critical thinking, and mental acuity will be required as determined by a standardized employment test.
NorthState is an Equal Opportunity Employer