HEALTHCARE INTERPRETER

Los Angeles County Department of Human Resources - Los Angeles, CA4.2

Full-time$53,000 - $56,000 a year
EducationSkills
DEPARTMENT OF HEALTH SERVICES

FIRST DAY OF FILING:
October 21, 2015 @ 8:00 a.m.
UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE

EXAM NUMBER: Y1153K

TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY

DEFINITION:
Provides a full range of interpretation/translation services to patients, physicians, nurses and other health professionals in one or more foreign languages.

ESSENTIAL JOB FUNCTIONS:
Provides interpreter services by rendering messages from a source language to a target language in person, by telephone, video medical interpreting technology, or other remote technology to non-English and limited-English speaking patients and family members, physicians, nurses and other healthcare professionals during all aspects of the healthcare encounter and in various healthcare settings.

Interprets/translates accurately and completely; informs healthcare provider if the content to be interpreted/translated might be perceived as culturally offensive, insensitive, or otherwise harmful to the dignity and well-being of the patient.

Assesses patients' understanding of information conveyed.

Translates a variety of patient-related materials, including text that pertains to the medical encounter, such as discharge procedures, pharmaceutical instructions, consent forms, and other patient-related documents as necessary.

Performs routine visual inspection of interpreter-related equipment and reports complex equipment malfunctions to appropriate parties for service.

Collects and maintains interpretation/translation records and files including daily computer entries of statistical data collection of work related information; and performs other related record maintenance tasks.

Attends in-service and mandatory trainings that include the improvement of healthcare interpreting, communication skills, provision of culturally competent healthcare, patient safety, use of video medical interpreting and telephonic technology, and complies with hospital policies and procedures.

Assists with training healthcare staff on use of interpreter related equipment and other methods of language access services.

REQUIREMENTS:SELECTION REQUIREMENTS:
Credential/Certificate issued by a recognized Healthcare Interpreter credentialing organization* - AND - One year of experience in interpreting and translating one or more foreign languages within a healthcare setting**.

License:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class II – Light:
Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

Desirable Qualifications:
A Bachelor's degree from an accredited*** college or university.

Special Requirement Information:
Credential/Certificate issued by a recognized Healthcare Interpreter credentialing organization* will be accepted from national organizations such as, but not limited to, The Certification Commission for Healthcare Interpreters (CCHI) and The National Board of Certification for Medical Interpreters (NBCMI).

Candidates MUST attach a legible photocopy of the certificate to the application at the time of filing or within fifteen (15) calendar days of filing the application online.

**Healthcare setting include, but are not limited to, acute-care hospitals; long-term care facilities, such as nursing homes and skilled nursing facilities; physicians' offices; urgent-care centers, outpatient clinics; and home healthcare (i.e., healthcare provided at home by a healthcare professional).

***In order to receive credit for any college course work, or any type of college degree, such as a Bachelor degree, or higher, you must include a legible photocopy of the official transcripts to verify course work from the accredited institution which shows the area of specialization, with your application at the time of filing or within fifteen (15) calendar days of filing the application online.

ADDITIONAL INFORMATION:EXAMINATION CONTENT:
This examination will consist of an evaluation of training and experience based upon application information weighted at 100%.

Candidates must achieve a passing score of 70%, or higher on the examination in order to be placed on the eligible register.

ELIGIBILITY INFORMATION:
Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score on the examination will be added to the Eligible Register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.

AVAILABLE SHIFT:
Any

VACANCY INFORMATION:
The resulting Eligible Register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.

APPLICATION AND FILING INFORMATION:
APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected.

NOTE: If you are unable to attach required documents, you must fax them to (323) 869-0942 or e-mail the documents to the exam analyst, within 15 calendar days of filing online. Please include the exam number and the exam title.

SOCIAL SECURITY NUMBER:
All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-000, 111-11-111. etc.) will result in an automatic rejection of your application.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:
Tanisha Buggs, Exam Analyst
tbuggs@dhs.lacounty.gov
(323) 914-7039

ADA COORDINATOR PHONE:
(323) 914-7111

CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922