Senior Quality Improvement Facilitator

Telligen - Oak Brook, IL (30+ days ago)3.4


Telligen is one of the most respected health management organizations in the country. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence. Telligen employee-owners are committed to finding innovative solutions, which makes us the first choice for a broad range of clients. We make a difference, in the lives of people, in the world of healthcare.

As a 100% employee-owned company, our employee-owners drive our business, our solutions and share in our success. Telligen attracts a highly qualified and diverse workforce who display deep dedication, unwavering integrity and willingness to support the communities in which we serve. We approach our vision to be one of the most sought-after companies to transform the health of populations by following through on our values of Ownership, Community, Ingenuity & Integrity.

As a Senior Quality Improvement Facilitator at Telligen, you will support communities to improve care coordination and transitions of care across healthcare settings through community-level interventions, assessment of provider performance data, identification of gaps in best practices and recommended improvement methods to improve patient care processes and quality outcomes.

The Gig:
You will recruit, develop, and facilitate communities of practice among participating providers, families and beneficiaries and will work one-on-one with identified participants to perform root cause analysis, implement QI strategies, and assist with related systems improvement.
You will assess transitions of care gaps within healthcare communities and recommend improvement strategies and processes to enhance beneficiary outcomes. You will assist in the implementation of the methods and processes within the community.
You will utilize primary and secondary data and information with community providers to identify gaps and assess effectiveness of intervention efforts.
You will partner with team members and internal/external customers as necessary, to help determine, evaluate methods, and mentor to encourage participation in the quality initiatives. This may include research of interventions, data analysis, formal and informal education or presentations.

What you need to make the cut:
Current and valid MPH (Masters of Public Health), RN, LPN, RHIA, RHIT, or MSW or bachelor’s degree with experience in the following areas: community health, public health, or community development.
5 years of experience working in direct collaboration with providers, community organizing, population health or public health, and/or health care quality improvement.
Substance abuse experience, along with mental health or pain management background is highly desired.
Project Management is preferred.
Functional PC knowledge.
Experience with quality improvement initiatives preferred.
Experience with project management or case review preferred.
Ability to travel up to 50% locally or overnight.

Why Telligen…

For over 45 years Telligen has been dedicated to the delivery of innovative health management solutions which improve the quality and cost-effectiveness of healthcare for consumers and providers. Telligen serves commercial clients and government programs at the federal, state and local level, improving health for millions of people nationwide.

Competitive pay and benefits. We offer comprehensive benefits including medical, dental, vision, HSA & flex spending accounts, life insurance, disability, 401(k) and an ESOP (Employee Stock Ownership Plan).
100% Employee-Owned. We have a culture where Ownership matters!
Life/Work Balance. Generous holiday, volunteer and paid time-off benefits.
Casual Dress. Come in a sweatshirt, jeans, whatever…like everyone else here.
Free Fruit Friday. You know what they say about an ‘Apple a Day’!
Giving Garden. Have a green thumb? Over 3,000 pounds of produce donated annually.
Wellness Program. Healthy employee-owners are engaged employee-owners and we are committed to providing many opportunities to motivate you along your well-being journey through our RevUP! wellness program.
Education. Tuition and education assistance & career related CEU's, license and certifications.
Community. The Telligen Community Initiative has awarded more than $4 million in grant awards since 2005.

Interested? Now that you know a little about us, we’d like to learn more about you. Please include a current resume with your application. We also highly recommend including a cover letter where you can highlight why you think you’d be a great fit within the team…we promise we will read it all the way through!

Thank you for your interest in Telligen!
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www.telligen.com/careers

Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Telligen does not accept 3rd party solicitations from outside staffing firms.