Compliance Coordinator

Community Healthlink - Worcester, MA2.9

Full-timeEstimated: $40,000 - $58,000 a year
Come join a friendly and diverse team that provides quality support to more than 80 programs! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Compliance Coordinator in Worcester, MA.

Community Healthlink is committed to promoting, restoring, and maintaining the physical health, mental health and dignity of adults, children and families in Central Massachusetts who are experiencing mental illness, addiction or homelessness. Community Healthlink’s services are grounded in the principles of recovery and the belief that every person has the right to choose his or her own recovery path.

Community Healthlink is a proud member of UMass Memorial Health Care, the largest not-for-profit health care system in Central Massachusetts, and is a clinical partner of the University of Massachusetts Medical School.

Under the direction of the Chief Compliance Officer, the Compliance Coordinator supports, promotes, and advances the agency Compliance Program and Annual Workplan. He/ she will perform duties in accordance with regulatory requirements, CHL’s policies and procedures, and the code of conduct. Collaborates with key internal stakeholder in support of timely compliance issue resolution, process improvement initiatives, and response to inquiries and questions.

Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Support Chief Compliance Officer in oversight and administration of compliance program.
Responsible for supporting the development and administration of compliance program structure-building including but not limited to, systemwide compliance meetings and meeting materials, tracking action items and projects, creating and distributing follow-up action lists, working with and assessing strengths and weaknesses as identified by current software systems.
Provides administrative support by implementing systems, procedures, and policies; completing projects in support of Compliance Department plans and goals.
Helps others by answering questions and responding to requests.
Complies with federal, state, and local legal requirements by studying existing and new legislation; collect and organize research and information from a wide variety of sources.
Promotes, supports, and enforces adherence to federal, state, funder, licensor and agency requirements.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Performs analysis of program, updates and/or recommends changes as appropriate.
Responding in a timely manner to urgent tasks and issues including but not limited to, contract detail verification, communications with government, communications with health plans, etc.
Responsible for document management of compliance files.
Implement, coordinate, contribute and assist with other projects as assigned.
Chairs the Agency Safety Committee; participates in other agency committees as assigned.
Plans, develops and presents area-specific compliance education in-services.
Participates in the development, communication, and training of personnel relating to updating systems, process enhancements, and annual regulatory changes.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Perform other related job duties
Two years of experience in Compliance, Quality Management, or other related departments in a behavioral health, substance abuse treatment, community health center, outpatient or inpatient setting.
A Bachelor’s degree with a major in psychology, sociology, human services, social work, public administration or a related area of concentration.
Excellent writing and oral communications skills.
Working knowledge of Substance Abuse and Mental Health treatment principles is highly desired.
Ability to exercise sound judgment.
Ability to deal professionally and effectively with others.
Ability to handle highly sensitive and confidential information with the highest level of discretion.
Ability to think critically, incorporating multiple factors into larger concepts.
Ability to work with and relate to staff and demonstrate active listening skills
Excellent oral and written communication skills.
Must be computer literate and have MS Word, Excel, Outlook, and Internet skills
Ability to foster teamwork with all levels of management and staff
Ability to work well independently and within a team
High level of accuracy and attention to details
Experience in meeting deadlines and adhering to strict standards
Must be able to pass a CORI (Criminal Offender Background Check) and a an DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.