Customer Service Specialist

Good 2 Go Stores - Buffalo, WY

Full-time
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Good 2 Go Stores (G2G) is currently seeking Full and Part-time Customer Service Specialists. In this role, the Customer Service Specialist will attend to customers and care of the retail store.

G2G is a fast-growing C-store operation with nearly 60 sites in seven states. The Company offers fuel from the nation’s top fuel brands and a variety of dining and take-out options. G2G has experienced over 200% growth in the last three years!

The Customer Service Specialist will primarily be focused on:

  • Follow company safety standards and report issues.
  • Help customers with purchases, finding items, and so forth.
  • Create a customer friendly atmosphere through attitude and actions.
  • Complete cashier and other customer service activities for customers.
  • Clean store, bathrooms, outside grounds as needed and directed.
  • Stock coolers, shelves, and consumable items as needed.
  • Assist in fuel spill clean-up as needed.
  • Follow all company policies and procedures.
  • Assist in completion of required paperwork as directed.
  • Close and balance registers and report any variance to Manager.
  • Assist in inventory management processes as needed including stocking items, inventory counts, and product checks.
  • Ensure hot food items (where applicable) are prepared and delivered according to company standard.

The preferred candidate for the Customer Service Specialist will have the following:

  • Strong verbal communication skills.
  • Able to learn company systems and processes.
  • Adheres to the company’s values and ethical expectations.
  • Able to effectively multitask.
  • Strong customer service focus.
  • High integrity and ethics and trustworthy in cash management.
  • Basic math skills for accurately delivering change to customers, and inventory counts.

Job Types: Full-time, Part-time

Salary: $8.75 /hour

Work authorization:

  • United States (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • In person