Part Time Desktop IT Support

Programs for Parents, Inc. - Newark, NJ (30+ days ago)



FLSA: Non-Exempt

Department: IT Department

Reports to: Director of Technology ___________________________________________________________________

Job Overview: Under the supervision of the Director of Information Technology, this position will provide helpdesk support to staff regarding all IT related needs. As a member of the IT Department, the position provides technical support over the computer, phone and in person.

Essential Duties and Responsibilities:

  • Network administration and monitoring, including router management, TCP/IP, DNS, DHCP configuration
  • Server administration, including Windows Server (2008-2016), Active Directory, onsite and offsite backup systems
  • Desktop Support and end user hardware/software maintenance for WIndows 7 & Windows 10
  • Enrollment of new employees
  • E-mail system maintenance, groups, and permissions (Microsoft Office 365)
  • Inventory management
  • Install and configure IT equipment
  • Provide support to colleagues on general IT issues

Education and Experience Required:

  • Minimum of 2 years of college education
  • Minimum 2 years relevant professional experience

Knowledge and Abilities (Competencies):

  • Experience providing hardware and software desktop support
  • Experience with Windows Server, Active Directory Administration, Microsoft Office
  • Experience with network administration, design and management including routers, switches, firewalls and VPNs
  • Experience with HTML, CSS ,PHP, SQL, Database administration and all phases of application design and development a plus
  • Must have reliable transportation capable of travelling between Newark, East Orange and Montclair office locations

Physical Tasks:

  • Ability to walk and climb stairs
  • Ability to lift computer and IT associated equipment
  • Use of personal vehicle required
  • Must possess valid driver’s license and proof of current insurance and registration

Job Type: Part-time


  • IT Support: 2 years

Required work authorization:

  • United States