- Microsoft Office
United States of America
CAV03: CCS-Ashburn, VA 21750 Red Rum Dr, Ashburn, VA, 20147 USA
UTC Climate, Controls and Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls and Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor in our Washington DC metro area.
The ideal candidate for this role will have the ability to leverage technology to enhance communication and operational efficiency of the service branch.
Book, plan, schedule and create work orders for preventive maintenance, repairs, start-up, warranty, and modernization
Administer service contracts to optimize profits, verify obligations are met, ensuring customer satisfaction and retention
Dispatch technicians to service calls while ensuring scope of work and time requirements are well communicated
Assist leadership in driving on time, within budget completion of service jobs
Meet weekly, monthly and quarterly invoicing and receivable deliverables
Assist leadership with the resolution of customer billing disputes
Procure parts for scheduled maintenance, repairs and emergency service calls
Proactively monitor, pursue and sell field service and repair opportunities in an effort to ensure pull through revenue goals are met
EDUCATION / QUALIFICATIONS
Bachelor's degree in Business Management or Engineering preferred|
6-10 years relevant HVAC service industry experience
Working knowledge of Salesforce.com, ServiceMax, SAP-S4, MS Office
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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