Dealer Administrator Specialist

Mitsubishi Caterpillar Forklift America Inc - Houston, TX3.8

30+ days ago
Position Summary:
Provide prompt and accurate customer service assistance to Dealer Development for Lift Central response follow through, manage legal compliance and overall organization of MCFA Sales and Service Agreements (SSA) for North America, assist in South American SSA preparation as required. Coordinate receipt of all Americas Dealer Financial reports annually and coordinate the "Dealer of Excellence" program rewards and QEPS incentive communications. Maintain dealer historical records, and provide departmental support as required for performance analysis to both North and South American dealers.

Required-Knowledge/Skills/Experience/Certifications/Licenses:
2 years professional administration experience in high paced environment;
Strong communication and customer service skills; attention to detail required
Strong analytical skills with ability to mine data - Systems intuitive
Ability to navigate through various business platforms such as TRACS, Lift Net 2.0, CRM
MS skills for Office Suite 2013 including Outlook, Excel, PowerPoint, Word, and Access
Skills: demonstrates leadership and accountability, interpersonal, organization, planning, teamwork

Desired-Knowledge/Skills/Experience/Certifications/Licenses:
Bachelor’s in Business Administration or 5 years’ experience in Fortune 500 Business environment
Experience in business administration support and dealer communications
Bilingual preferred

Equipment and Tools Used/ Working Conditions:
Computer, MS software, office environment
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

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