Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.
As a Product Manager for Personalization, you’ll work with a world class team of designers, machine learning teams, and engineers to launch new discovery and browsing experiences for over 135 million shoppers worldwide. You’ll design new end-to-end, personalized experiences that inspire people to explore the unique treasures that eBay has to offer, and find their version of perfect - whatever that looks like. Most importantly, you will help millions of sellers and small businesses connect with their perfect shoppers, creating economic opportunities and communities that wouldn’t be possible otherwise.
The Role:
eBay’s vision is to become the best global marketplace for buyers and sellers through a tech-led reimagination of the company. We’re on a mission to become every buyer’s personal shopper, and every seller’s best promoter. Our superpowers? A global inventory of 1.5 billion uniquely listed items that can’t be found anywhere else, and a world-class machine learning and AI team with a track record of innovation. Through more inquisitive recommendations, our team has powered over $1bn of new business over the last few years, and we’re aiming to double that by 2025. We’re working hard to make eBay more engaging and personalized for our customers - whether their Gen Z thrifters, sneaker heads, or trading card aficionados. We hear customers tell us: “eBay should really know me by now,” and we agree!
The product leader on this team will have a huge impact on the future of personalization at eBay. As a Product Manager for Personalization, you will combine machine learning and customer empathy to solve real customer problems for shoppers and small businesses all over the world. You will need to dive into data, understand the fast-moving ecommerce landscape, and learn from peers in gaming, social media, and travel to launch new product features. A typical day might involve talking to Gen Z and enthusiast collectors to understand their needs, rapidly prototyping with designers and data scientists, or working with deep ML engineers building new ways to understand our customers. No matter what, you’ll be pushing the frontiers of what’s possible in the online shopping landscape.
Responsibilities:
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Chart and execute a course for delivering personalized shopping experience on eBay’s web and mobile experiences
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Obsess over your customers and work backwards to define unmet needs, customer experiences, hypotheses, experiments, and success metrics
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Define new product features and experiments, working collaboratively with design and research, data analytics, ML/AI, and engineering teams to ensure delivery of product vision and roadmap
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Influence senior leaders across eBay by proactively communicating your vision, reporting plans and progress, and aligning with eBay core values
Qualifications:
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BA/BS degree ideally in quantitative, technical area (even better with masters)
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Demonstrated 0-to-1 product leadership working at the intersection of customer discovery, design-led prototyping, and data-driven iterations to product market fit
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Experience working on recommendations, personalization, or other algorithmically driven consumer experiences at scale
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Analytical product manager, familiar with A/B experimentation at scale and hypothesis-driven product development
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
The pay range for this position at commencement of employment in California, Washington, or New York City is expected in the range below.
$149,200 - $234,850
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.
Jobs posted with location as "Remote - United States (Excludes CO, HI, NM, NYC)" excludes residents of Colorado, Hawaii, New Mexico and New York City.
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