Compass Group - Ashburn, VA

Posted Date: May 29, 2019

We have an opening for a WORKPLACE AMBASSADOR position.
Location: Ashburn, NC Note: online applications accepted only.
Schedule: FT

If you have a positive attitude and a love for learning, you may be interested in joining our team.

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

Full time associates at FLIK are offered many fantastic benefits such as:

Flexible Spending Accounts (FSAs)
Commuter Benefits
Wellness Program
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
Discount Marketplace
And other voluntary benefits
Job Summary


Passion for the Verizon brand
Strong communication skills
Good judgment
Empathy and dedication
Organization and adaptability
Level-headed attitude
Background analytics
Ability to enable the community
Responsive to the business

Be a visible, mobile, always available presence in the assigned area, with an emphasis in establishing trusting relationships with employees.
Ensure all aspects of Arrive, Connect, and Focus areas are clean, available to the customer, well stocked and functioning properly.
Welcome customers to the workplace, confirm their requirements, orient them to the building/floor, and communicate the importance of workplace etiquette.
Facilitate customer’s connection with all site-related requirements including safety, security, space for individual work, conference rooms, office supplies and equipment, as well as technology systems and tools, catering, and additional local services as needed.
Walk the space and be visible throughout the day to communicate with employees, gather their feedback, and assist them with their needs.
Liaise with relevant internal client groups to orient new hires to the space and assist visiting Verizon employees.
Ensure prompt resolution of customer issues and complaints, pro-actively communicate operational matters of concern and escalate to responsible management as appropriate and warranted.
Collaborate to solve problems and resolve spontaneous and unique situations with professionalism and customer service orientation.
Demonstrate responsiveness and creativity in finding solutions to support and build the V-community, including coordination with EA’s to outline social gatherings.
Plan daily and weekly schedules to provide customers with a timely response to requests and to manage overall traffic.
Be aware of and prepare for major events, visits, presentations, etc.
Monitor and report daily, weekly, and monthly usage and occupancy.
Share experiences, suggestions, and learnings with the GRE workplace team.

Bachelor degree preferred and a minimum of 3 years experience in high visibility, high engagement, customer facing roles.
A warm, friendly, personable demeanor that easily draws people in. No fear of engagement. Ability to create and maintain a welcoming, hospitable environment.
Ability to communicate effectively, own and solve problems, act quickly and confidently.
Excellent written and social media communication skills.
Proficient in MS Office and Outlook.
Exceptional relationship building and people skills.
Ability to network at all levels within the organization.
Resourcefulness, professionalism, and poise.
Ability to drive and meet deadlines.
Motivation for continued learning
Completion of the HIREVUE on line interview
Completion of the PROFILE XT performance assessment.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 282292