GENERAL DEFINITION OF WORK: FLSA Status: Non-Exempt
Works with individuals seeking housing assistance by finding and maintaining permanent housing; seeks supportive services to reduce barriers to permanent housing; work is performed under regular supervision.
- Completes housing assessments by describing housing options, explaining lease and lease requirements, helping individuals understand rental subsidies and requirements as well as complete housing applications, and providing initial lease negotiations.
- Locates and secure appropriate affordable housing by looking for access to community amenities and transportation, ensuring individuals’ personal interest and preference are met, arranging housing tours and community visits for housing search, engaging with potential landlords, meeting and building relationships with private landlords and property managers throughout the community, and advocating with landlords on behalf of clients.
- Performs duties relating to the Permanent Supportive Housing (PSH) program by working in collaboration with Support Coordinators to ensure a smooth transition into permanent supportive housing. Maintains a supportive relationship with participants to assist them in sustaining permanent housing. Works as part of a multi-disciplinary team providing “client centered services” with all staff members participating in the program.
- Performs initial, annual and any special inspections for the PSH and the Housing Choice Voucher (HCVP) programs.
- Performs reviews of the rental assistance and tenant rent amounts.
- Completes all appropriate reports in a timely basis.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of “Housing First” philosophy and strategies. Knowledge of tenant’s rights and responsibilities. Knowledge of community resources, social service agencies, and landlords. Excellent communication skills, particularly listening, mediation, and writing skills; strong organizational skill with ability to meet a demanding workload. Ability to adapt to different situations and environments. Sensitivity to cultural and socioeconomic characteristics of population served. Ability to establish and set appropriate limits with persons served to help them gain skills and confidence. Ability to work independently and collaboratively with other personnel and/or service providers and professionals. Knowledge of MS Office, to include Word and Excel.
Ethics; problem solving; customer service; interpersonal skills; oral communication; written communication; team work; organizational support; judgement; professionalism; adaptability; attendance and punctuality; dependability; initiative; detailed oriented; creativity.
EDUCATION AND EXPERIENCE:
Associate’s degree in related field, or equivalent, and at least one year of experience in housing rental assistance or related field. Experience with HUD and/or knowledge of housing quality standards preferred.
This work light physical effort working almost exclusively with light weight materials (up to 25 pounds) or short periods in difficult work positions. Working conditions may be slightly dirty or involve occasional exposure to some disagreeable elements; accidents are improbable other than minor injuries such as abrasions, cuts, or bruises; health hazards are negligible; there may be some mental effort and stress involved resulting in inconvenience and frustration; the worker is subject to inside and outside environmental conditions.
Valid Virginia driver’s license; monitors regulatory changes; attends workshops and seminars as deemed necessary.
Job Type: Full-time
Salary: $15.11 /hour
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
This Job Is Ideal for Someone Who Is:
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Only full-time employees eligible