Operations Analyst - Senior Associate

Guidehouse - McLean, VA (30+ days ago)


Guidehouse, LLP helps federal, state, and local governments solve complex business issues, manage risk and add value in financial management, program management, operations improvement, and security and data management. In today's changing environment, the public sector is seeing an increase in physical and cyber threats, financial and performance reporting requirements, diversity in the workforce, and the impact of rapidly changing technologies.

Guidehouse LLP provides management consulting, technology consulting and risk consulting services to help federal and international government agencies anticipate and address these and other complex challenges.

Guidehouse LLP is one of four organizations to receive the 2014 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest Presidential honor for performance excellence, recognizing U.S. organizations for superior quality and world-class results across six categories defined by Baldrige including Leadership, Strategic Planning, Customer Focus, Measurement, Analysis and Knowledge Management, Workforce Focus, and Operations Focus. For more information on our journey to performance excellence, view our winner profile on the NIST website.

On May 1, 2018, Veritas Capital, a leading private equity investment firm, acquired Guidehouse’s Public Sector business.

Professionals in Guidehouse LLP may be subject to a government security investigation and may need to meet related eligibility requirements for access to classified information.

Our People and Organization consultants help clients effectively execute their business strategies through their people and maximize return on human capital. We do this by helping to transform their HR function, including their HR policies, operations and dashboards, and increasing their workforce capability. We also drive both transformational and event driven changes by focusing on organization design, leadership, culture, change management, communications and training.

Minimum Years of Experience: 3

Minimum Degree Required: Bachelor's degree in Human Resources Management (or related field) or Information Systems

Certification(s) Required: Certified Payroll Professional (CPP). Professional in Human Resources (PHR)

Degree(s) Preferred: Master's degree

Knowledge Preferred:
Demonstrates proven thorough knowledge and success with leveraging and performing HRO product definition, delivery or implementation services specific to HR managed service functions, including the following areas:
  • Acquisitions resulting from leading HRO providers
  • Implementation and delivery of roles in a large employer shared services center.
Demonstrates proven thorough knowledge and success with enterprise level HRIS systems (such as SAP, PeopleSoft/Oracle, Lawson) in an employer or HRO environment, including the following areas:
  • Payroll, benefits and workforce administration operations within a leveraged HR delivery model
  • HR service support within the shared services environment of a large employer or a HRO provider environment serving multiple employers.
Skills Preferred:
Demonstrates proven thorough abilities and success with leading and/or providing consulting services, or participating on consultant lead efforts in, one or more of the following areas:
  • HR performance improvement efforts focused on assessing current and future state opportunities associated with transforming the HR function for efficiency, effectiveness, and impact at a leading HRO provider or large employer(s);
  • Commercial services HRO product development focused on defining, designing, building, and deploying HR delivery capabilities in a multi-client, large employer environment at a leading HRO provider;
  • HR operations delivery focused on engaging and meeting service level agreements, change controls, organizational capabilities, system configurations, information delivery, knowledge management, and client policy parameters effectively and efficiently to provide client services.
Demonstrates proven thorough abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues.
Demonstrates proven thorough abilities and success as a team leader: creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members; providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and issues.
Demonstrates proven thorough abilities and success with applying MS Project, Visio, PowerPoint, Excel, and Word to support modeling and quantitative performance improvement insight (e.g., Six Sigma, Capability Maturity Models, ROI, NPV, Earned Value).

Travel Required
Yes. 0-20%
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.