Administrative Assistant - Field Service (Contract)

Airbus Americas - Herndon, VA

Temporary | Contract
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.

Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.

Position Summary:
Administrative Assistant is responsible to ensure all administrative duties related Field Service Office is performed in a professional and efficient manner.

Primary Responsibilities:
Administration 60%

Manage all daily administrative services assigned by Field Service Manager.
Monitoring & Prioritizing of Field Service Station Inbox
Retrieval of daily operational delays & cancellation and aircraft out of service information
Retrieval of maintenance & other technical details associated with selected operational interruption events

Reporting: 20%

Providing assistance with Field Service Weekly Report
Providing assistance with Field Service Monthly Report
providing assistance with weekly new aircraft event reporting

Other 10%

Organizing of Field Service Station monthly & business expenses
Organizing Field Service Members Travel as required
Distribution of Airbus promotional materials to customer
Ad hoc support of regional FSD
And other duties as assigned

Additional Responsibilities:
Other duties as assigned: 10%

General Office Management
The position will demand the need for working with employees in Airbus North America, Toulouse, France, Hamburg, Germany and Airline employees.
Qualified Experience / Skills / Training

Excellent proficiency in Microsoft Office Suite Excel, World, Powerpoint, and Outlook.

Minimum 3 years of relevant administrative and customer service experience is required, preferably experience of working in a multi-functional international environment.
Excellent communication skills in English both written in written & oral are required.
Must have demonstrated the ability to multi-task and operate with minimal supervision.
Organizational skills.
Experience working in multi-cultural environment desired.
Experience in data mining and data entry


Knowledge, Skills, Demonstrated Capabilities:
Customer Service
Communication Skills
Communication Skills Spoken, Written, Influencing, Proficiency in Other Languages:

Fluent English
Ability to interact and engage across all levels of organization
This position is a temporary contract position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

Airbus in America provides equal employment opportunities EEO to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.

Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.