- Software Troubleshooting
- CompTIA A+
- CompTIA Security+
- CompTIA Network+
TOP SECRET/Full-scope Poly - Only fully adjudicated clearances are acceptable. Interim clearances will not be accepted.
SCI active or eligible
U.S. Citizenship required in order to comply with government contract
BVTI, a Service Disabled Veteran Owned Business (SDVOB), is looking for a Systems/Network Administrator to provide user support services including help desk functions and user training via phone and in-person advice to users in areas such as e-mail, directories, desktop applications, printing, connectivity, and project-specific applications. Performs maintenance and troubleshooting of problems in hardware, software, peripherals, and communications. Some support of network communications encompassing WAN, MAN and LAN technologies. This position requires exceptional communication and interpersonal skills.
Duties and Responsibilities:
Monitor Systems to ensure efficient and secure operation
Establish new user accounts and brief new users.
Configure and install workstations and thin clients and incorporate into existing networks.
Plan and execute software maintenance and upgrade tasks for workstations and network software.
Participate in the planning of facility, computer hardware, and software upgrades (including purchases) in order to meet user needs.
Maintain and upgrade network hardware and software to ensure the computer suite properly interfaces with internal and external networks.
Ensure facility complies with security requirements including authentication, logging, auditing and intrusion detection. Prepare for and support periodic security inspections. This task involves determining necessary computer and software configurations for compliance with security requirements.
Provide in-person technical support to staff
Supports network operations including network computer system administration, system connectivity, and network information security.
Ensures the integrity and performance of Internet/intranet operations, web and database server functions client/server interfaces, and system hardware and software baselines.
Supports network maintenance activities ensuring network and individual server, firewalls and routers and client operations, performance, and integrity.
Coordinates with server/system administration personnel on routine and non-routine maintenance actions to ensure continued network operations at the highest performance levels.
Required Knowledge and Skills:
Knowledge of the principles, methods, and techniques used in systems administration and support.
Knowledge of related hardware and software.
Demonstrated ability to interact with users in to support software and hardware transitions to include software installs hardware/software troubleshooting
Ability to connect, configure, and/or enable information systems, devices, or components as assigned
Excellent communication and interpersonal skills
Preferred Knowledge and Skills:
Network monitoring preferred
Cisco networking preferred
Required Education and Experience:
Associate Degree preferred and 4 years of relevant experience
Minimum of four (4) years of experience related to computer engineering, computer programming, IT operations support, systems engineering or network support.
Preferred Education and Experience:
CompTIA A+ Certification
CompTIA Network+ Certification
CompTIA Security+ Certification
Cisco CCNA Certification
Cisco CCENT Certification
This position requires candidates to undergo a government mandated background check.
Equal Employment Opportunity Employer
BVTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.