Description
UPMC Community Medicine Incorporated is hiring a full-time Practice Manager to join their team in New Castle, PA! In this position, you will work Monday-Friday from 8:00am-5:00pm managing a busy primary care practice. You will manage schedules, staff, patient needs, and day to day office needs as well as advancing and supporting high quality clinical care and UPMC initiatives.
This position will have opportunities to discuss flexible work arrangements.
Responsibilities:
- Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
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Manages all functions of the financial and patient management system at physician offices.
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Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
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Integration of new physicians into CMI practices.
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Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
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Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
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Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
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Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
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Identifies and resolves work problems to ensure quality patient service.
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Communicates effectively with senior management and physicians providing regular updates on operations.
Qualifications
- Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
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OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
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OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
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OR High School Diploma and 8 years of office management experience including one year in a health care organization.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.
