Reporting to the IT Director of Technology, the Network System Administrator (NSA) will work closely and in conjunction with the Lead Network System Administrator (LNSA) and is responsible for overseeing effective provisioning, documenting, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure and covering the IT department in the absence of the IT Director of Technology and/or the LNSA. The NSA participates in technical research and development to enable continuing innovation within the infrastructure. The NSA ensures that system hardware, operating systems, software systems, and related procedures adhere to the organization’s mission, vision, and values.
- Supports the deployment, monitoring, maintenance, development, upgrades,support of all IT systems, including servers, PCs, operating systems, hardware, software, peripherals, interfaces and data.
- Oversees the IT “Help Desk” as the first line of contact and documents all reported incidents and routes to appropriate staff.
- Responsible for updating and maintaining telecommunications resources as needs arise.
- Establish new staffing access security for all systems including Active Directory, Office 365, and Laboratory Information System.
- Develop and maintain all technical documentation.
- Research and recommend innovative, and where possible automated approaches for system administration tasks.
- Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, software, server resources, and key processes.
- Assist LNSA in all server software administration to ensure proper operation of lab and supporting systems.
- Review system and application logs and verify completion of scheduled jobs such as backups.
- Oversee all backup and archival operations to ensure system integrity.
- Assist in the maintenance and modification PRL’s Disaster Recovery Plan (DRP).
- Provide support to the various departments within Pathologist’ Regional Laboratory and its clients.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted groups or individuals.
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Configure CPU, memory, and disk partitions as required.
- Maintain data center.
- Oversee and engineer technical security measures to maintain strict patient confidentiality.
- Maintain effective communication with all departments and assists with problem resolution.
- Works within the framework of PRL policies and procedures.
- Adheres to PRL policies regarding sick time, attendance, rest and meal breaks and dress code.
- Reports and corrects unsafe conditions
- Performs other duties as assigned
Required Minimum Position Qualifications
Bachelor of Science in information systems, computer science or equivalent; Associates Degree (AA) in computer science or equivalent will be acceptable depending upon experience and/or relevant certifications.
· 3 years of experience in information technology and/or network administration
Preferred Position Qualifications
· Linux Systems Administration certification
· Windows System Administration certification
· Cisco Administration certification
· Familiarity with FreePBX Asterisk OS
· CompTIA Security+
· Office 365
Job Type: Full-time
- Network Administration: 3 years (Required)