Here at Chase, we focus on our customers first and foremost. Our employees are initiators, collaborators, and results-oriented individuals. They have a knack for looking at the details, and finding solutions to everyday challenges. As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities, and ourselves. We focus on customers’ best interests and strive to exceed expectations by listening to and anticipating their needs. Our employees are empowered to put our customers at the center of all we do, focus on doing what’s right, and create solutions that make their lives better.
As a Specialist II within the Chase Auto Booking & Funding team, you will interface with automobile dealerships and verify the accuracy of loan documents. In addition, you will enter information into the system regarding the loan and verify numbers are correct on contracts submitted and verify they meet federal regulations.
Uses independent analysis and exercises judgment to determine if applicable standards are met
Identifies contract package irregularities, utilizes available resources for resolution and prepares packages for return to dealer for corrections
Communicates relevant issues to the appropriate Loan Officer and escalate appropriate issues to the supervisor.
Work Schedule: 8:00 AM - 5:00 PM, Tuesday- Friday and Saturday 7:00 AM - 4:00 PM
Please Note: To be considered for this role, you may be required to complete a video interview powered by HireVue.
1-2 years of data entry and customer service or retail sales experience, required
Good communication, interpersonal and problem solving skills
Strong data entry skills
Working knowledge of Microsoft Office products to include Word and Excel
Auto Finance experience is preferred
Knowledge of loan processing a plus