It's an exciting time to work in The Coca-Cola Company's flagship market. We're accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do - whether we're innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we're collaborating with our diverse network of locally-connected bottling partners, and when we're returning every drop of water we use to communities and nature. And people - with the different backgrounds, skills and perspectives they bring to our workplace - are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.
Function Specific Activities:
Leads strategic headquarter relationships for SUPERVALU Enterprise (Retail Banners) on behalf of the Coca-Cola System, including all Bottling Partners. The role will work with an integrated account team to manage key aspects of the business relationship with the customers for the Still, Sparkling and Warehouse beverage portfolios to include Shopper and Category Insights, Price Package Planning, and Operational Effectiveness. The qualified candidate will develop and implement Annual Business Plan and will be the system-wide expert on the customers' strategy, business systems, and operating philosophies.
Leads strategic headquarter relationships with SUPERVALU Corporate team for DSD
Acts as primary Coca-Cola customer contact at the headquarter-level for collaboration, influence, and innovation with the retailer to grow all beverage categories across all markets
Interfaces with the customer with an executive general management approach, bringing strategic value opportunities to the customer that span the capabilities of the Coca-Cola system across the enterprise (inclusive of Commercial Leadership, Supply Chain, Field Execution, Brands, Bottler etc.).
Leads annual plan achievement through building and executing strategies with customers that are aligned with the customer and Coca-Cola commercial strategies. Partners directly with internal Customer and Commercial Leadership and Bottling Partners to ensure effective execution of retailer strategies and to address any gaps
Manages communication with Sales Operations and AE field teams to ensure constant application of strategies as outlined in the Annual Business Plan and flawless execution of programs
Responsible for resolving operational or executional gaps in partnership with Bottlers
Participates in world-class sales capability building and franchise leadership
Acts as internal Coca-Cola Bottler customer expert, providing input based on customer strategies/insights to inform future Coca-Cola Commercial Strategies for growth
Guides an integrated account team - coaching and bringing knowledge to key decisions from all capability areas within Coca-Cola to build a world-class retail sales team.
Provides strategic coaching on development, approach and implementation of commercial strategies
CAPABILITIES & TECHNICAL SKILLS:
Planning and Organization expertise
Demonstrated customer management skills
Customer planning experience; execution bias for action
Brand Acumen - positioning, role, occasions, vision
Knowledge in the Collaborating for Value, or similar, selling process and tools
Collaboration across all key functions
Systematically employs and supports process for gathering internal and external feedback
Effectively communicates & builds relationships with internal and external leaders at the highest levels of any organization
Knowledge in consumer / shopper insights and trends
Ability to influence and align senior leadership on strategic planning and actions
Financial stewardship … Allocation and expenditure of resources
Innovation plans and implementation
Optimal approach to effective consumer and customer activation
Provides feedback to the stakeholders regarding the effectiveness of customer programs
Minimum Required: BS/BA (or equivalent)
Preferred Level: MS/MA/MBA (or equivalent)
5-7 years progressive customer management and sales leadership experience
8-10 years progressive customer management and sales leadership experience (including people leadership and international experience)
1-2 years cross-functional experience outside of Sales (e.g., Commercial Leadership, Supply Chain, Field Execution)
Knowledge of bottler environment and systems and business development planning experience.
Knowledge of trade fund accruals and common business analytics.
Travel - 25%
Years of Experience:
3-5 Years Experience
DRIVE INNOVATION: Generate new or unique solutions and embrace new ideas that help sustain our business(encompassing everything from continuous improvement to new product and package innovation).
COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships with stakeholders to approximately stretch and impact the System (Company and Bottler).
ACT LIKE AN OWNER: Deliver results, creating value for our Brands, our System, our customers, and key stakeholders.
INSPIRE OTHERS: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible.
DEVELOP SELF AND OTHERS: Develop self and support others' development to achieve full potential.
GROWTH MINDSET: Demonstrates curiosity. Welcomes failure as a learning opportunity.
SMART RISK: Makes bold decisions/recommendations.
EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices or ideas.
PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high performance standards. Outperforms her/his peers.
FAST/AGILE: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
EMPOWERED: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.