Consultant, Philips Blue Jay Consulting (National)
In this role, you have the opportunity to
This position is a professional, customer facing, consultative role where you must be able to engage in empathetic and compelling ways with hospital staff and management up to the executive level. You will help to identify, plan and implement strategic and operational change. You will be part of a new global team.
You are responsible for
The Consultant will spend 80% of the time customer facing, 20% of the time on required analytics and other supporting tasks as outlined below
Depending on the assignment, the consultant performs the day to day activities of operational leadership or project management including interaction with client personnel and Philips team members
Apply qualitative and quantitative skills to various client situations
Develop strategic working relationships with client counterparts, both at a departmental level and with members of the C-suite
Partner with other Philips Associates and Managers to implement process changes and oversee creation of deliverables
Maintain detailed work-paper records of assumptions, methodologies, and information sources employed during the performance of all analytical tasks
Influence key stakeholders to implement processes and/or drive organizational change
Development of staff by serving as a performance coach and providing on-going feedback and coaching to project team members
Active role in educating and coaching internal resources in area(s) of subject matter expertise
Actively support methodology development in area of expertise
Deliver against task on time
Deliver on budget with their portion of the project
Assist with five other business proposals
Present at least three new business proposals per year
Committed to continued learning by developing competency in at least one new service offering
You are a part of
As a Consultant with Philips Blue Jay Consulting, you will have significant responsibility for managing project work streams, analysis of client operations, client management, solution design and implementation, and generation of project deliverables. You will provide subject matter expertise for Healthcare Provider clients and be part of a collaborative cross-solution project team. Consultants will be responsible for working with client staff to maintain the appropriate support and momentum. You will also be responsible for mentoring analysts on the project team and helping them develop by providing necessary direction. We are seeking a Consultant who possesses a track record of successfully integrating into high performance, interdisciplinary teams to meet project milestones and achieve measurable performance outcomes. We are seeking a professional with experience utilizing complex analytical tools and business acumen to identify and track trends in data (along with identifying associated improvement opportunities) for our healthcare provider client.
To succeed in this role, you should have the following skills and experience
Master’s degree in healthcare related field or business, (i.e. management, finance, accounting, economics, etc.) strongly preferred and progressive leadership experience, at a manager or director level, in emergency services required.
Active, unencumbered license as a Registered Nurse (RN); specialty certification preferred
Experience working within healthcare on the provider side and/or broader professional services consulting experience preferred.
Experience supervising or mentoring co-workers, and ability to coach and mentor staff.
Ability to actively manage and deliver on client expectations around project activities, timelines, deliverables, outcomes, etc.
Ability to provide targeted communication, both verbal and written, to internal and external constituents
Proven analytical and process redesign skills, including problem solving, quantitative reasoning, workflow process, etc.
Ability to work with a diverse group of professionals and personalities in a team environment
Advanced knowledge of MS Office applications, including Word, PowerPoint, Excel, and Outlook
Must be willing to travel weekly, typically out of town a minimum of four days/week (i.e., at least 80%)
In return, we offer you
Philips Blue Jay Consulting is committed to providing meaningful innovations that improve the quality of care, enhance patients’ lives and enable the delivery of better outcomes at lower cost. Designed to leverage our deep capabilities, assets and positions, Philips Blue Jay Consulting extends our value to the global healthcare community, to become a trusted advisor and partner of choice; to transform healthcare delivery by tackling the most challenging clinical and business issues across the continuum of care. Our promise to our customers will be grounded in our legacy of innovation and lead from our clinical strengths. Philips Blue Jay Consulting specializes in organizational and emergency department throughput and performance optimization implementation. We assist organizations who require implementation assistance in order to achieve sustainable results. Our firm excels in results-oriented solution implementations. Our philosophy is centered on employee and leadership involvement in performance optimization. Many organizations have barriers to optimal performance, impeding patient and process flow. These barriers manifest themselves in workarounds, unnecessary tasks and steps, inadequate supplies and equipment and untrained or unavailable staff. At times, Philips Blue Jay Consultants provide interim leadership to our clients. Using the same IMPROVE methodology used to improve ED throughput, Blue Jay Consulting helps organizations improve acute care bed capacity by improving the bed control process, improving access, creating a “pull” culture, improving the discharge process and refocusing appropriate resources. These system changes result in additional bed capacity, streamlined processes and improved patient satisfaction.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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