Dowty Field Services Representative

General Electric - Sterling, VA4.1

Full-timeEstimated: $56,000 - $74,000 a year
Role Summary:
The On Site Services Specialist will provide direction and assistance to work group in order to meet assigned objectives. In the role of On Site Services Specialist, you will
work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
After initial training, the position will be located in India and the successful candidate will be placed on a GE expat assignment and package.

Essential Responsibilities:In addition, as the On Site Services Specialist, you will:
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and
installation of GE products
Provide on-site interpretation of data and technical instruction
Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including; the use and proper interpretation of data and technical instructions
Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports, with reports including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities, for both assigned programs and support
Assist customer in scheduling maintenance and workload
Assure that equipment and parts meet established schedules
Review reported malfunctions and identify / analyze any undesirable trends
Make recommendations on findings
Review effectiveness of maintenance actions in order to identify training needs
Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of experience in a Field Service or Aviation Maintenance position, to include; Turbo Prop / Shaft propulsion or Propeller systems)

Willingness and ability to relocate to India after initial training
This role requires use of technical data subject to U.S. Government contract restrictions and this posting is only for U.S. Citizens. GE will require proof of status prior to employment
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment
During training period and based upon business needs and availability locations may include but are not limited to :
New Mexico
Rhode Island
North Carolina
and Alaska

Desired Characteristics:
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Ability to interface at all levels of the organization, both internally and externally
Ability to work effectively with minimum supervision
Strong customer service mindset
Strong organizational skills
Strong problem-solving skills
Ability to work independently
Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

GE is the world-leading supplier of all-composite propeller systems and the only company to have in-service experience on modern turboprop engines. GE experience with all-composite blades is unmatched in the industry , having pioneered the introduction of all-composite blades & accrued more than 140 million blade flying hours while establishing an unrivaled safety and reliability record . GE propellers on aircraft in the Iraq war. GE was the first to introduce electronic control for the propeller, and the only business supplying modern generation turboprop engines that have electronic control systems. Modern generation turboprop aircraft include the C-130J, C-27J, Q400 Dash 8, and re-engined Chinese Y8F600, among others. The control system is configured on a modular basis ensuring excellent maintainability & low life-cycle costs. All of GE propellers systems feature advanced aerodynamics, optimized take-off, climb & cruise performance, and lower noise levels. GE offers total propeller system support with global network of repair & overhaul organizations. Our site is located in historic Virginia near Mt. Vernon and Arlington National Cemetary and less than an hour from Washington DC. So much to do while enjoying country living!

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About Us:
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. Learn More about GE

Start your career on the right path. Come see what you are missing!>Join our results-oriented team at GE Aviation today!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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GE will only employ those who are legally authorized to work in the United States for this opening.