Be a part of the exciting and continually growing Event Sales Team at Cinépolis USA!
The Event Sales Manager - Northeast at Cinépolis USA will act as the first point of contact with new and existing customers and clients, answer their queries, exceed customer expectations and contribute to a high level of customer satisfaction. They will develop effective solutions based on our customers’ and client’s needs while working towards achieving established goals and expectations. Ultimately, the Event Sales Manager will contribute to building profitable, long-term relationships with our customers and clients to reach our business objectives and goals.
Position Description and Responsibilities:
Drive sales and increase event revenue and profitability to reach quarterly sales targets and expectations
Develop a pipeline of new/potential customer and client leads through proactive business development and active pitching and manage a comprehensive client and new business contact list
Service existing accounts and establish new accounts by working daily alongside the Corporate Sales Team to call on existing leads and work to develop new potential sales outlets
Respond to all event inquiries in a timely manner, and answer all and any event and sales related questions from customers and clients
Compose contract agreements for event bookings that include cost estimates and all pertinent logistical detail
Demonstrate proactive leadership by ensuring positive customer and client experiences while setting a professional example for theater staff and management
Assist with executing events at Cinépolis USA as needed and coordinate event production at the theater level to ensure smooth execution by theater staff and management
Strategize with the Corporate Sales Team on sales initiatives and creative collaborations to meet sales goals and expectations
Liaise effectively between pertinent internal departments – including Operations, Film Booking, Food & Beverage, Procurement and Marketing – to ensure events run seamlessly and do not interfere with normal day-to-day business
Develop meaningful relationships with both current and new/potential customers, businesses, organizations and clients and deliver proactive, thoughtful costumer care
Work with the Marketing Department to develop marketing and business development opportunities, including theater-sponsored events and community functions
Provide National Director of Sales with necessary sales reports, expense budgets, forecasts and market analyses on a quarterly basis or as requested.
Participate in weekly national operations conference calls and monthly General Managers meetings and maintain awareness of general theater operations and business, assisting from time to time if necessary
Local and regional travel (15-25% of time est.) may be required for activities related to meetings with customers, businesses, organizations and clients and to develop key relationships and business
Requirements and Qualifications:
Undergraduate degree preferred and 1-3 years of previous experience in event sales and/or hospitality/restaurant event sales or equivalent combination of education and work experience.
Comfortable working with sales targets and ability to achieve and exceed monetary sales goals and expectations
Excellent written and verbal communication skills and comfortable speaking on the phone
Ability to present and pitch new business in a professional, polished manner
Ability to effectively manage and prioritize multiple tasks and projects in a fast-paced environment while keeping organized and available to clients
Motivated, pro-active and self-directed with the ability to push through on projects with limited resources and/or guidance
Ability to create strong relationships with clients through excellent, thoughtful customer service and earnest (not fake) engagement
Ability to think critically and outside the box by identifying alternative solutions, conclusions or approaches to problems
Capable of working effectively on a team and independently
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint and Outlook) and general administrative office procedures
Willingness and ability to work evenings and weekends, as needed
Previous movie theater experience is a plus. Experience with ticketing software and knowledge of VISTA POS is a plus
Full-time position and competitive salary
Great opportunity to earn bonus and incentives
Company-paid medical, dental, and life insurance benefits (employee only)
Paid-time-off and holiday pay
This is a full-time position. Work days are normally Monday through Friday with work in the evening hours and weekend, as the job duties may demand
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.