MGR, PATIENT SVCS I

Morrison Healthcare - New Orleans, LA

Full-time | Contract | Commission
We have an opening for a Patient Services Manager I.
Location: New Orleans, LA
Note: online applications accepted only.
Schedule: Full time, 40 hours - some nights and weekends.
Setting: Large hospital
Requirement: Must be registered by the Commission on Dietetic Registration.
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If you have a positive attitude and a love for learning, you may be interested in joining our team.

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison’s hospital kitchens, restaurants and cafés feature socially responsible practices and exceptional guest experiences. The company’s Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine’s “Top 100 Best Places to Work in Healthcare in 2013” and one of Training Magazine’s top 125 for 2014.

Full time associates at Morrison Healthcare are offered many fantastic benefits such as:
Medical
Dental
Vision
Flexible Spending Accounts (FSAs)
Commuter Benefits
Wellness Program
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
Discount Marketplace
And other voluntary benefits
Job Summary
Working as a Patient Services Manager, you will have the opportunity to perform a variety of duties to include the planning and supervision of patient food assembly and service, and the scheduling, hiring, dismissal and training of tray line, diet office and hospitality personnel. Additionally, as a member of the management team, you will ensure patient satisfaction and good public relations through the safe and efficient use of resources. This exciting position will provide both challenge and satisfaction while allowing you continued career growth.

Key Responsibilities:
Establishes goals and oversees implementation of patient food services needs based upon medical direction, patient population and contract
Hires, leads, directs, coaches, trains, and develops patient services team members
Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
Complies with regulatory agencies, including federal, state, and Joint Commission as evidenced by successful completion of surveys with no deficiencies
Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
Ensures patient services staff assists in achieving stated patient satisfaction goals
Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care
Follows facility, department, and Company safety policies and procedures to include occurrence reporting
Participates and attends all departmental meetings, staff development, and professional programs, as appropriate
Performs other tasks that may be assigned

Preferred Qualifications:
B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred
Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
One to three years of direct foodservice operational management experience, preferably in an acute or long-term care setting
Knowledge of P&L accountability and contract-managed service experience is desirable
Registered Dietitian, required
Must be willing to participate in patient/resident satisfaction programs/activities
ServSafe certified highly desirable

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 324410

SALARIED EXEMPT