Part-timeEstimated: $23,000 - $33,000 a year
- Driver's License
- Customer service
Full Job Description
Do you have outstanding customer service skills and thrive in a fast-paced team environment with a high level of attention to detail and organization? We have an exciting opportunity for a Part Time Seasonal Ranger on our Guest Relations team. As one of the top science centers in the country, the Museum has 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves and lemurs -right here in Durham. This position is to support the museum through our busy season of March – August.
A successful candidate has a strong interest in working with the public, works quickly, efficiently and enthusiastically in an often-high-volume environment, and demonstrates flexibility for team support
Facilitate positive experiences for guests in the Museum’s outdoor and indoor exhibit environments.
Interact with guests and share information regarding exhibits and native wildlife.
Provide guests with accurate information concerning prices, programs, directions, and other questions.
Monitor the Museum’s exhibit areas on a regular basis and handle guest concerns and emergencies. Perform regular checks to ensure a clean, welcoming, friendly environment for guests in all areas.
Greet and address groups and assist in the unloading of buses on site and off site.
Assist with parking control for special events and high-traffic days as needed.
Be available to assist with other guest relations needs, including support during emergencies.
Other duties as assigned.
At least one year of customer service experience
Keen observation skills and desire to be proactive about guest needs and experience
Strong interest in engaging children and adults of all ages through curiosity, discovery, inquiry-based and social learning
Enthusiastic and engaging attitude
Ability to respond appropriately to emergencies with provided training
Able to work a flexible schedule including weekends and occasional evenings
Able to work outside in changing weather conditions
Physically able to be on one’s feet for a up to 8 hours and walk distances of up to one mile on variable terrain
Able to lift up to 30 lbs.
Valid US Driver’s license