Provides leadership to deliver the customer experience to ensure an excellent customer experience to maximize sales and customer loyalty. Develops customer-focused associates through coaching. Understands the competitive landscape by observing and studying other companies to learn about current initiatives/strategies shares information with their Regional Manager.
Assesses Store Managers, Store Manager II, and Area Manager to determine talent opportunities and impact on store performance. Consistently engages direct reports in discussions regarding their own strengths to leverage and opportunities to develop while leveraging IDP. Ensures that the Store Manager engages and develops their teams.
Monitors controllable expenses at district/store levels to maintain acceptable levels while minimizing adverse effects on store operations. Indirectly responsible for maintaining minimum shrink.
Embodies and articulates the vision of the brand. Maintain, improve and uphold the Sally Beauty brand so that it is associated with positive results. Lead/Manage team that continually have a focus on our brand to drive customer satisfaction, in-store presentation and competition resulting in higher sales products associated with our brand.
Requires specialty retail or trade knowledge, problem solving and driving associate engagement
Thorough knowledge of selection of top candidate, sourcing and education
Thorough knowledge of merchandising techniques and systems, including sales promotion activities of the Stores
Ability to plan, organize, lead and control
Ability to communicate effectively
Incumbents in this position must be willing and able to relocate as assigned.
Knowledge of inventory management strategies
Ability to recognize, analyze, and quantify market trends
Understanding the customers' merchandise preferences and store variables
Understanding of assigned store capabilities and growth potentials
College degree preferred.
8 – 12 years in similar or related tasks.
Prior business, management, and merchandising experience
Ability to travel extensively and frequently
Available to attend national sales meetings, beauty shows, and sales operations meetings
Medical, Dental, Vision, 401k
Employee Assistance Program
Education Tuition Reimbursement
Incentive Trips and Vendor Contests
Opportunities to grow your career within the company
Work in an environment focused on and surrounded by beauty