- Analysis Skills
- System Design
Are you interested in working in a dynamic environment? Our Human Capital practice is on the forefront of helping to solve the government's most complex challenges – from the organizational shifts that result from rapidly evolving missions, to declining job satisfaction, duplication of HR services across agencies, and continuously rising costs of HR systems. If you are seeking a role that offers you the opportunity to work with public sector clients, consider a career in Deloitte’s Government and Public Services (GPS) Human Capital practice.
This position will be based at our client site in Beltsville, MD, and will be primarily on-site. Remote work is not guaranteed and practitioners must be able to work at the client site during regular business hours. Practitioners must be eligible for a U.S. Public Trust clearance; we will initiate the clearance process for this particular agency upon hire.
Work you’ll do
This position supports the client’s Office of Finance, Budget, and Acquisitions (OFBA), and its mission includes a mandate to provide training to financial practitioners located across the agency. OFBA leads financial management, budget, and acquisitions functions to preserve the financial integrity of the client’s resources in support of their mission. There are approximately 2,000 practitioners with varying full-time, part-time, or as-needed responsibilities.
The person holding this position will be part of the two-to-three-person Training Maintenance team (TMT), which is part of the larger Business Transformation Team (BTT) that is staffed and managed by Deloitte. The purpose of the TMT is to plan for, manage, and deliver/teach a financial curriculum of approximately 15-20 courses, in-person and virtually to the agency’s financial practitioners. This includes:
Teaching or co-teaching 10-13 courses per month, each course having approximately 3-25 learners
Maintaining system training environments
Planning, scheduling, and managing all logistics associated with teaching the financial curriculum (e.g., quarterly training calendars, completion of course pre-requisites)
Providing customer service to the financial community as it relates to training (e.g., learning management system (LMS) questions, ad-hoc training requests)
Being “the face of OFBA”—This is because of TMT’s direct involvement with learners across the agency, across all GS levels, as well as with client technical teams; therefore, as representatives of OFBA, each TMT member must demonstrate a level of professionalism, knowledge, and customer service that is consistent with OFBA policies, operations, and brand
Gathering, analyzing, and reporting on Levels 1, 2, and 3 evaluation data/findings on a monthly basis, and producing a quarterly evaluation report for the client
Updating/maintaining courseware based on evaluation data
Other responsibilities may include:
Support Implementation and Operations Management best practices
Lead and support tasks on engagements related but not limited to HR Service Delivery, Learning & Development, Communications, Change Management, and Compensation and Reward programs
Create and/or support project deliverables
Perform analysis and diagnose client issues while demonstrating an understanding of the client environment and overall project scope
Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping government initiatives today. Deloitte’s GPS practice is passionate about making an impact with lasting change. Carrying out missions in the public sector practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the public sector marketplace.
Typically has 3 or more years of consulting and/or industry experience
Ability to obtain U.S. Public Trust security clearance
Experience in developing and delivering adult learning programs
Ability to deliver training programs in-person or virtually
Ability to work independently, under general guidance
Ability to lead project deliverables through to completion
Experience working in a team environment
Professional oral and written communication skills
Relevant software or application skills to complete job successfully
Problem solving and troubleshooting skills with the ability to exercise mature judgment
Prior professional services or public sector consulting experience
Experience with instructional system design tools
Data collection and analysis skills are highly preferred
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.
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As used in this posting, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.