Full Job Description
American Century Investments® is a leading global asset manager with over 60 years of experience helping investors achieve their financial goals. Serving a broad client base including financial advisors, institutions and individual investors, we offer a wide range of investment strategies across a variety of investment disciplines.
Privately controlled and independent, we focus solely on investment management. This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs.
We are committed to providing institutional-quality, actively managed solutions with a performance-centered attitude. Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives and ETFs.
Our culture of winning behaviors exemplifies our dedication to clients every single day. Delivering investment results enables us to distribute over 40% of our dividends—or more than $1.5 billion since 2000—to the Stowers Institute for Medical Research, a 550-person, non-profit biomedical research organization with a controlling interest in American Century Investments. Our dividend payments provide ongoing financial support for the Institute’s work of uncovering the causes, treatments and prevention of life-threatening diseases, like cancer.
Headquartered in Kansas City, MO, we also have offices located in New York; London; Hong Kong; Sydney; El Segundo, CA (Los Angeles area); and Mountain View, CA (Silicon Valley).
For more information, please visit americancentury.com.
Do you have strong development skills and pride yourself in leading teams and initiatives? We have an exciting opportunity for a Service Now System Architect to provide technical leadership, architectural design, and support the Integration Services group within the Internal Solutions team. This position is a technical role responsible for providing oversight and consulting on client facing solutions using the ServiceNow platform.
Able to provide leadership and understand the challenges of our business and apply scalable technology solutions
Drives the structuring and implementation of solutions delivered to the customer on the ServiceNow platform
Mature the capabilities' roadmap for ServiceNow outlining solutions for business partners
Partner with Enterprise architecture to support/influence domain roadmaps, reference architectures, and enterprise platforms
Find opportunities for proofs of concept to support application and platform modernization
Maintain global application inventory and roadmaps on a continuous basis to reflect current strategies and minimize application overlap
Change agent within technology and work with to evolve American Century’s planning processes
Prioritization of service engagements typically involving multiple ServiceNow products and sophisticated integrations with internal and external systems
Serve as primary technical point-of-contact for projects and as the face of the development team to various business partners across the enterprise
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices
Understand customer requirements, translate to solutions, and communicate to business partners
Write/estimate Stories, supervise Developer’s work; be willing perform a portion of development on Stories that cannot be delegated
Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities
Work multi-functionally with Product Owner to facilitate for scope creep and resolve critical path technical issues and challenges
Help mentor Developers in relation to technical design standards through shared strategic plans
Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available
Perform research into technology partner or other vendor solutions in context of business partner requirements for integration
Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
Mentor and provide developmental support to other members of the team
Proven leadership and communications skills
Broad knowledge of software development and testing methodologies along with change and configuration management practices
Solid technical expertise and troubleshooting skills with design patterns and refactoring concepts
Practical expertise in performance tuning and optimization, bottleneck problems analysis and refine software design and code to improve performance
Experience with ServiceNow
Able and willing to provide on-call support outside of business hours
Confirmed team and interpersonal communication skills and able to work with minimal direction
Have an eye for detail, quality, and be able to deal with ambiguous requirements that may require you to drill down on specific work specs
Able to manage work to deadlines while remaining flexible to changes
Location: Kansas City, Missouri
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
American Century Investment Services, Inc., Distributor.
©2019 American Century Proprietary Holdings, Inc. All rights reserved.