VP OF OPERATIONS

ABM Industries - Houston, TX3.4

Full-timeEstimated: $130,000 - $170,000 a year
EducationSkills
Job Description:
Position Summary
This position provides corporate operational support to
the Senior Vice President of Operations.
In addition, it provides vision, leadership and the
overall direction and management in all aspects of
developing and growing new and existing business for
EVS/Patient Transportation/Laundry and Linen
Distribution.
Directs and oversees the EVS/Patient
Transportation/Laundry and Linen Distribution management
level employee discipline, evaluating policy and
procedure development, job description development and
other Human Resource duties as assigned.
Essential Duties

Operations:
Responsible for the financial performance of the
division’s budgets.
Maintains a close working relationship with the Senior
Vice President of the division to ensure consistency of
programs/standards within ABM Healthcare.
Maintains and promotes customer service at all times to
both internal and external customers.
Creates, distributes, and maintains all necessary
reports and documentation for the division. Submits
reports to the Senior Vice President of the division in
an accurate and timely manner.
Supports Sales team by participating in RFP/RFI
pre-survey reviews
Actively participates in all aspects of surveys,
proposal development, account site tours, sales
conference calls, meetings and client presentations
Reviews and approves all program costs including any
indirect involvement for new business prior to final
executive approval
Assists Sales and Marketing team in developing marketing
materials to promote EVS/Patient Transportation/Laundry
and Linen Distribution and related services including
brochures, case studies, publication articles, etc. and
attends conferences and supports trade show exhibits
Identifies new business developments and proactively
addresses existing client growth, reduction or expansion
needs. Recommends process, operational or site
improvements.
Is responsible for working with, developing, and
providing hands-on support to the Regional Director of
Operations.
Conducts periodic scheduled account site visits to
ensure optimal client satisfaction and program integrity
in regards to established policies and procedures,
objectives, quality assurance, safety and environmental
and infection control.
Manages multiple site operations including budget
control, budget preparation, implementation, management
and reporting.
Ensures and maintains regulatory compliance with all
agencies including HIPAA, Public Health, and The Joint
Commission.

Human Resources:
Works with recruiting and hires qualified applicants for
open positions: ensuring adequate staff to meet
operational requirements.
Oversees the development of all job descriptions and
employee evaluation forms.
Assists in Labor Counsel/Labor Negotiations when needed.
Liaisons with account managers in advising disciplinary
action for employees and other human resource inquirie.

Education/Training:
BS/BA Degree required.

Job Knowledge/Experience:
Must possess 5 years previous work experience in
Environmental Services Management, with knowledge and
background in Patient Transportation/Laundry and Linen
Distribution operations, program and business
development required.
A minimum of two years prior Regional Director of
Operations experience within the contract management
industry is required.