Customer & Clientele Issue Relay Aide/Personal Assistant

Markesan Resident Home, Inc. - Houston, TX

Part-time

How you will make an impact
- Provide accurate, friendly customer service in a timely fashion
- Receive and place telephone calls
- Receive and send written business correspondence
- May support business development and client referral goals by actively cross-selling and referring customers- Strong computer skills including customer database systems
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- achievement oriented, positive attitude and an approach to work rooted in professionalism
- No stranger to performing extensive research to resolve complex customer inquiries
- Microsoft Office knowledge required
- Strong communication and social skills and able to receive criticism well
- Receptionist Duties experience required
- Customer service experience desired
- Foundational knowledge in working as an assistant
- navigating basic office equipment and protocols experience
- Customer service and office administrative skills
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong problem-solving skills

Job Type: Part-time

Salary: $15.56 /hour

Additional Compensation:

  • Tips
  • Bonuses

Work Location:

  • Fully Remote

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Signing bonus
  • Paid time off
  • Flexible schedule