Sales Associate - Print Production Associate

The UPS Store #5173 - Virginia Beach, VA3.8

Full-time | Part-timeEstimated: $43,000 - $55,000 a year
EducationSkillsBenefits
We are looking for an energetic, outgoing, self-motivated individual to join our Team. The Sales Associate - Print Production Associate operates the Center’s print center for both graphic design and production as well as works the counter waiting on customers for all the services that we offer. He or she will work with customers to create, schedule, produce their print products and wait on customers for all the other service that we offer. The Sales Associate - Print Production Associate will be responsible for the day to day production, operation, day to day maintenance including troubleshooting of all equipment and copy services used to provide high quality output in a timely manner and helping customer with all the other service that we offer. . He or she is responsible for the complete operation of the print production, graphic design, scheduling and managing of the workflow to meet all deadlines. This is a position that requires you to work as a sales associate at the front counter. This part time position has the possibility of becoming a full time position.

The ideal candidate has one to two years of experience in print production, or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite, Microsoft Office, digital copier equipment, knowledge of printing concepts, ability to run digital jobs from PDF's, Microsoft Office, Adobe Creative Suite or any application, familiarity with the Command Workstation Fiery setting up any job, familiarity with Microsoft Outlook, production experience with digital printing and bindery equipment, knowledge of folding, book binding, has the ability to work in a fast paced environment, makes independent decisions, manages multiple priorities, has excellent organizational skills, ability to meet deadlines, completes all projects in a timely manner, ability to handle sensitive and or confidential materials and has attention to detail. Knowledge of folding, cutting and processing digital files is a must. PLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE SOLELY A GRAPHIC DESIGNER.

RESPONSIBILITIES
Completes tasks independently in a quick turn environment
Understands color management and applies file adjustments
Follows and understands quality guidelines
Interprets a variety of instructions provided in written or verbal form
Brainstorms and mocks up design ideas
Presents concepts or ideas to clients
Meets with clients and adjusts designs to fit their needs or taste
Reads and understands all job requirements before beginning desktop process
Effectively manages production schedule and production materials
Operates and maintains print and finishing equipment
Maintains strong attention to detail when proofing all materials
Prepares and assembles images and illustrative material and copy and manages layout for publication
Prepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects
Produces/designs, proofs, and updates materials for customer projects
Completes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PC
Consistently follows up on production activity using various communication methods (telephone, email, etc.)
Develops and maintains accurate customer files based on production work flow
Develops as a team player and is critical to the production process
Develops creative concepts and builds graphic solutions for customers
Maintain and troubleshoot copiers and equipment as needed
Run digital jobs from PDF's, Microsoft Office and Adobe Creative Suite
Helps manage Center maintenance, including cleanliness, safety, and organization
Manages inventory
Answers phones courteously and provides accurate, detailed information
Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
Communicates effectively with customers
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Follows and understands quality guidelines
Frequently multi-tasks while maintaining extreme attention to detail and high quality control
Interprets a variety of instructions provided in written or verbal form
Maintains a clean, organized, and safe working environment
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Performs other duties as required
Prioritizes and optimizes the work load to streamline the production flow
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
Pick up and deliver print jobs
Completes tasks independently in a quick turn environment
Expertly operates POS equipment
Helps with other Center functions as needed, such as faxing, copying, laminating, and binding

QUALIFICATIONS
One to two years of experience or a two-year degree in graphic design or a related field
Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred)
Production scheduling experience
Project management skills
Production experience with digital printing and bindery equipment
Able to work and complete tasks independently in a quick turn environment
Knowledge and application of printing concepts
Good concept of color management and able to apply file adjustments
Able to follow and understand quality guidelines
Able to operate and maintain print and finishing equipment
Good communication and people skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Two years of experience in graphic design or the print industry
Neat, clean, and professional appearance
Able to manage and optimize workload, prioritize multiple projects, and streamline the production flow
Able to operate a wide variety of business equipment
Detail oriented, organized, and able to multi-task
Must demonstrate extreme attention to detail in design work
Skilled in copyediting/proofreading and desktop publishing
Knowledge of Abobe Creative Suite, Microsoft Office and digital copier equipment
Excellent written and verbal communication skills
Good communication and people skills
Strong communication, presentation, and writing skills
Strong verbal and written communication skills, including spelling and math
Able to operate and maintain print and finishing equipment
Good project and time management skills
Knowledge and application of printing concepts
Outstanding phone skills
Strong customer service skills and abilities
Able to work collaboratively
High energy level
Highly organized and detail oriented
Must be an energetic self-starter who is driven to succeed
Prompt, reliable, and responsible
Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
Expertise with Adobe based platforms (Acrobat, InDesign, Illustrator, and Photoshop)
Strong computer and internet skills
Strong computer and internet skills (multiple platforms)
Ability of run digital jos from PDF's, Microsoft Office and Adobe Cteative Suite
Familliarty with the Command Workstation Fiery setting up and printing any job
Familiarity with Microsoft Outlook
Knowledge of folding, book binding, cutting and processing digtial files
Ability to work in a fast paced enviroment, make independent decisions and manage multiple piorities
Excellent organizational skills, ability to meet dedlines and complete all projects in a timely manner
Ability to handle sensitive and or confidential materials
Strong attention to detail
One to two years of experience or a two-year degree in graphic design or a related field
One year of customer service experience required (more preferred)
Production experience with digital printing and bindery equipment
Production scheduling experience
Retail/customer service experience
Shipping experience desired
Able to cross sell and up sell products and services
Able to help customers with boxing and packaging their materials
Able to work and complete tasks independently in a quick turn environment
Excellent packing skills
Good concept of color management and able to apply file adjustments

BENEFITS
Employee Discounts
Casual and creative work environment
Free Parking
Direct Deposit
Flexible Schedule
Flexible Work Hours