Title: Director of Learning and Impact
Reports to: Chief Operating Officer
Build and lead the learning and assessment function at The Chicago Community Trust to improve the effectiveness and impact of its strategies, investments, and operations.
As a community foundation, the Trust is an advocate, funder, investor and fund raiser. These functions are strengthened through the strategic use of internal, externally sourced and publicly available data. The Director of Learning and Assessment is a new role for the Trust, and the successful candidate will work across the organization to build an integrated set of systems that enable Trust staff and board to use data and analytics to improve daily decision-making and long-term planning.
Learning and Knowledge
Works in partnership with senior leadership to develop a learning agenda for the Trust. Creates and pursues a prioritized set of research, impact and performance questions and establishes a plan to deepen work on these over time.
Creates a system to integrate learning from the Chicago Community Trust’s strategies, approaches and grants into decision-making routines to enhance the effectiveness and impact of its work, including real-time strategy adjustments based on data analysis.
Works with senior leadership to develop, commission and communicate internal and external research that broadens understanding of the Foundation's work.
Serves as a thought partner to staff as they strive to develop insights and share learnings across the Foundation, Executive Committee, and with community partners.
Supports the development of reports, articles and stories that allow the Trust to share lessons from its work with a variety of audiences.
Serves as an internal expert and thought partner to program staff on project and portfolio-level evaluations.
Data and Analytics
Supports a culture of data-informed decision making across the Trust's functional areas.
Leads the development of the Trust’s impact tracking and reporting capabilities.
Develops and implements organization-wide metrics to continuously measure the Trust's progress against its strategic priorities.
Supports staff in the development of impact measures and reporting protocols for each priority area of work.
Monitors the integrity of the information gathered at the Trust and helps determine how to translate data into easy to understand, actionable reports.
Conducts analysis and produces reports and presentations for use by staff and partners.
Leads the design and adoption of databases and software applications for data analysis and visualization.
This description should not be construed to contain every function or responsibility that may be required to be performed by an incumbent in this job.
Required Experience:Job Qualifications:
Bachelor’s degree required. Advanced degree in quantitative social sciences preferred.
10+ years of work experience in data analytics in a non-profit environment. Professional experience at a foundation preferred.
Enthusiasm for the mission, vision and values of The Chicago Community Trust and willingness to abide by its standards of conduct, policies and procedures.
Knowledge of charitable organizations, nonprofit management and the grant process.
Ability to effectively present information and respond to questions from donors, stakeholders, partners, board members, managers and the general public.
Has demonstrated thought leadership within their organization by becoming a subject matter expert within an analytics domain and has evolved that domain.
Has successfully led large scale and complex analytics projects.
Has exhibited strong communication and has the ability to explain complex concepts to diverse audiences.
Has demonstrated leadership in their organization by establishing a team vision and strategy and operationally by focusing on resource allocation, staffing, and training.
Ability to interact effectively with people from diverse backgrounds.
Ability to maintain confidentiality.
Self-motivated and able to work independently. Must be honest, dependable and able to meet deadlines.
We are seeking individuals with extensive experience with performing quantitative analysis and:
Familiarity with data visualization using tools such as Tableau, R or PowerBI.
Proficient in Microsoft Office Suite applications (i.e., Outlook, Word, Excel, PowerPoint specifically), web-based applications and databases.
Familiarity with web analytics platforms such as Google Analytics.
Presentation, storytelling, and project management skills.
Keyword: Information Technology, healthcare, project management, quality assurance,
From: The Chicago Community Trust