Call Center Representative

Kim Tong Translation Services - Little Canada, MN (29 days ago)


*Full Time Hours available between
7:00AM to 6:00PM Monday-Friday

Please do not send your resume if above hours are not an option for you.

Required Skills:

  • Proficiency in use of all computer systems
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Work well in a fast-paced environment
  • Reliability and punctuality is a must

Duties and Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Keep records of all conversations in our call center database in a comprehensible way
  • Assist customers with requests and service needs
  • Data entry
  • Meet personal/team qualitative and quantitative targets
  • Other administrative duties as requested

Benefits:

  • Paid Training
  • Accrued Paid Time off (Vacation)

Job Type: Full-time

Salary: $14.00 /hour

Experience:

  • Call Center: 1 year (Preferred)
  • Data Entry: 1 year (Preferred)
  • Phones: 1 year (Required)
  • Customer Service: 1 year (Required)
  • Scheduling: 1 year (Preferred)

Work authorization:

  • United States (Required)