Job Summary and Mission
This position contributes to Starbucks success by forming licensed stores site development plans, assessing sites, leading new stores, major and minor renovation projects and building relationships with licensee management and development teams while maintaining the highest standards of excellence in delivering the Starbucks experience in our stores. May support a single key licensee for new store development. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Develops action plans in response to Portfolio Reviews for Major, Minor and Special Projects. Recommends renovations of existing licensed locations to meet customer requests and brand standards.
Develops proposals, delivers presentations, and gains consensus on projects.
Analyzes new site opportunities. Builds long-term account value with executive level development relationships within key companies. Recommends development strategies and positioning of the Starbucks licensed store in the customer facility. Delivers ongoing strategic development plans, reviews of existing sites, and analysis of relationships and ways to improve development relationships to both parties.
Manages projects consistent with timeline requirements for Major & Minor renovation projects and new stores. Develops scope of work consistent with operational needs and budget allowances.
Prepares, communicates and educates client groups and team on changes in policies and practices within the organization. Supports regional store development team by providing technical and function training to all members. Supports development efforts by working closely with other departments to determine more effective processes and tools.
Support all Licensees with the Facilities program and brand protection awareness.
Support the Portfolio Planning activities, that will include market planning and portfolio reviews.
Provides site development management of specific licensed store sites and coordinates the activities of the regional development, design and installation teams from concept through completion.
Visits new stores and existing to insure compliance with all applicable building and health codes and regulation; Starbucks standards.
Develops and manages budgets consistent with timeline requirements for small to medium-scale new store development or renovation projects. Develops scope of work consistent with operation needs and budget allowances.
Manages and monitors project schedules within budget guidelines, progress and costs to ensure projects are completed on time and effectively. Maintains, adjusts and updates project plans as needed. Consolidates, communicates and manages all issues and risks affecting the project. Communicates project status to project participants and stakeholders accurately and on time.
Manages the construction phase of the development process. Monitors installers and vendor performance during construction build -out phase. Maintains established construction schedules to allow store to open on time. Oversees ordering and tracking of materials and equipment. Visits job regularly to perform due diligence and monitor quality. Addresses concerns and maintains consistent follow-up on any outstanding issues. Summary of Experience
3 + yrs Project Management 3+ yrs Construction management
2+ yrs Key account sales to executives and senior management 1+ yrLeasing and development experience
2+ yrs Progressive experience managing a construction team in a multi-unit retail or restaurant environment
High School diploma or GED or 4 or more years of US military experience
3 or more years of experience in a role performing project management job functions for construction projects
3 or more years of experience in a role balancing 15 or more concurrent construction projects or units in a retail or restaurant environment (QSR)
3 -5 years of experience in a role bidding and negotiating for construction projects
3-5 or more years of experience in a role performing the following job functions:
conducting financial analysis, budgeting and planning for construction projects
managing construction permits and approvals for the development process
Expert experience using MS Outlook, MS Excel, and project or construction management program(s), such as MS Project, Primavera or Timberline systems
Required Knowledge, Skills and Abilities
Ability to communicate clearly and concisely, both orally and in writing
Strong presentation skills
Knowledge of business planning and financial performance measures
Strong analytical and problem-solving skills
Ability to apply consultative skills in a business environment
Strong negotiation and sales skills
Knowledge of licensing and franchise environments
Knowledge of retail and restaurant industries
Ability to manage multiple projects & priorities concurrently.
Superior organizational skills with a strict attention to detail.
Strong Time Management Skills - ability to self-motivate, work independently from home office
Strong Multi-Tasking skills
Software skills - MS Office, MS Project
Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.