My Working Soul is a people solution that champions a seamless human experience throughout the entire candidate and employee lifecycle. Known as the ultimate master connectors, the experts at My Working Soul are proud to be making a difference as thought leaders in career, coach and mentor content. Our expertise spans talent acquisition & performance management, people development and organizational effectiveness. We are the new human resources solution for upstarts & startups, with a holistic approach that bridges the gap between employers and employees. We connect human beings to opportunity.
My Working Soul is seeking a Group Account Director (Medical Communications) to join our client's dynamic, fully remote team. In this role, you will manage multiple client accounts, overseeing all related projects and providing strategic guidance to a team of Account Supervisors, Senior Account Executives, Account Executives, and Account Coordinators. You’ll thrive in a fast-paced environment where strategic thinking and leadership are key. You'll enjoy a high level of responsibility and the chance to shape client relationships while contributing to the development of the Client Services team. If you’re the right person for this role, you excel in maintaining long-term, profitable client relationships and delivering high-quality project outcomes. You bring a strong ability to think strategically and provide valuable insights into project and client management. Your exceptional communication skills—both in presentation and writing— help you navigate client expectations and internal dynamics effectively. With your strong leadership capabilities, you’ll mentor your team while managing the financial health of client accounts, including project scopes, budgets, and reconciliations. You are detail-oriented, able to balance multiple priorities with meticulous attention to detail, and demonstrate a positive attitude and resilience in a demanding environment. We are looking for someone who can excel under tight deadlines and competing priorities while leading top-notch communication content. This client-facing role requires you to embody our client's values by building strong relationships with clients and colleagues at all levels. If you are passionate about continuous learning, committed to professional growth, and eager to understand the evolving medical marketing landscape, this role is for you.
Key Attributes to Succeed:
- Thriving in a Fast-Paced Environment: You’ll be energized by our startup-like atmosphere, where the pace is rapid and the work can sometimes be around the clock. We see challenges as opportunities and are looking for someone who thrives in this energetic setting.
- Resilience and Optimism: Your positive attitude and resilience will be crucial as you navigate demanding clients and complex projects.
- Leadership and Management: You possess strong leadership capabilities, with experience in managing and mentoring a diverse team.
- Player-Coach: You are willing and able to jump in to be ‘functional’ and hands-on in managing projects and executing tasks while simultaneously shaping and guiding strategic direction for the team.
- Strategic Thinking: You are able to think strategically and provide valuable insights into project and client management.
- Exceptional Communication: You possess excellent presentation, public speaking, and interpersonal skills, with a strong command of written communication. You are able to multitask effectively, while delivering high-quality results - even under pressure.
- Detail-Oriented: Exceptional administrative skills and attention to detail are key, with proficiency in Microsoft Office Suite, especially PowerPoint, Word, and Excel.
- Industry Knowledge: Solid understanding of the medical marketing & medical communications industry landscape, with a willingness to learn and adapt to new trends and terminology.
Required.
- Minimum 5-8 years of experience in a fast-paced communications agency, with a proven track record in account management and client services.
- A bachelor’s degree in a related field.
- Proven leadership and management experience, with a strong background in client relationship management.
- Proficiency in MS Office Suite, particularly PowerPoint, Word, and Excel.
- A positive attitude, initiative in learning from senior team members, and respect for team dynamics.
What We Offer:
- Full-Time, Remote Position: Enjoy the flexibility of working from anywhere in the United States.
- Comprehensive Benefits Package: Includes medical, dental, and vision insurance, a 401k program, and unlimited Paid Time Off (PTO).
- Career Growth: Opportunities for professional development and advancement within a supportive and forward-thinking environment.
Application Process: The interview process includes an initial video interview with the My Working Soul team. If you advance, you’ll participate in an additional three interviews and a hiring project. Due to high interest, we will only respond to applicants who meet the basic qualifications.
Starting Salary: $130K annual, USD.
My Working Soul provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for potential access to classified information. Accordingly, US Citizenship is required.
Job Type: Full-time
Pay: From $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
Application Question(s):
- Do you have 5-8 years of experience in a fast-paced communications agency, with a proven track record in account management and client services? Preferably in medical communications, healthcare or pharmaceuticals.
Work Location: Remote
