Associate Director for Center for Civic Engagement and Learning

Case Western Reserve University - Cleveland, OH (30+ days ago)4.2


As a team leader on the Center for Civic Engagement & Learning (CCEL) staff, the associate director directly supervises the assistant director and assists the director with budget development, strategic planning and implementation, and assessment of CCEL programs. The associate director serves as the developer, advisor, and coordinator of the Center for Civic Engagement & Learning (CCEL)’s longer-term (“commitment”) service programs, including the Civic Engagement Scholars Program, the CCEL Fellows, and the CCEL Executive Council. The associate director is CCEL’s liaison to other units to assist them with accessing CCEL programs, designing civic education and service opportunities, and collaborating on civic engagement initiatives. As a member of CCEL leadership, the associate director assumes responsibility for CCEL in the absence of the director.


  • Work closely with the CCEL director in the development of CCEL annual budget, fundraising through available grant proposals, strategic planning that advances the mission of the office, and managing implementation of CCEL initiatives that align with the Division of Student Affairs’ strategic plan. Create programming that relates to annual strategic goals and work with the director of student affairs assessment to evaluate impact to ensure CCEL is reinforcing divisional goals and values. In the absence of the CCEL director, serve as administrator in charge. (15%)
  • Supervise activities of the CCEL assistant director to maintain quality and consistency in CCEL community service programming, particularly between long-term (“commitment”) and short-term (“flexible”) programs, and to promote student involvement and learning in CCEL programs. (15%)
  • Manage the civic engagement scholars program, including recruitment, ongoing training, tracking, design and implementation of program involving approximately 350 students serving over 10,000 hours at a variety of community organizations. (15%)
  • Supervise and advise the CCEL executive council, a student leadership group that assists CCEL with community programming and activities. Convene bi-monthly meetings, set expectations, mentor and support students in implementing service and educational programs. Design training and opportunities for the students to build leadership skills through their role. (12%)
  • Provide overall leadership for an annual civic engagement conference to inspire approximately 300 students and community members to be active and engaged citizens in their communities and to enhance their civic leadership skills and understanding of social justice. Work with campus and community partners to develop content, educational sessions, and logistics. (10%)
  • Facilitate the CCEL fellows program, which engages 8-11 undergraduate students: recruit, select, train, and supervise students in their community-based internship-style placements. Develop site placements at nonprofit organizations and meet with students in regular seminars to help them learn from their experience. (10%)
  • Serve as CCEL liaison to campus diversity initiatives (office of multicultural affairs, LGBT, Diversity 360) to support diversity and inclusion goals and to other student affairs departments and programs (residence life, student activities and leadership, office of Greek life) to collaborate on civic engagement initiatives. Provide civic education sessions and advising for graduate and undergraduate students about best practices in responsible community engagement, developing community service projects, leading reflection, and understanding civic engagement topics. (10%)
  • Communicate regularly with community partner organizations hosting CCEL program student volunteers in these programs to ensure continuous improvement of program partnerships, recognition of community partners, and conduct on-site visits of CCEL programs in the community. (8%)


    Perform other duties as assigned. (5%)


    Department: Continual, daily contact with CCEL director and staff to collaborate, supervise the assistant director, and ensure work is aligned with CCEL’s mission. Daily contact with student department assistants to support their work.

    University: Continual contact with staff in Residence Life, Greek Life, Student Activities and Leadership to collaborate on civic engagement programs and student leadership development. Frequent contact with staff in the office of Multicultural Affairs, New Student Orientation, Office of Student Affairs, Career Center to coordinate student programming and training, promote CCEL programs, and conduct outreach to their student constituencies. Regular contact with other Student Affairs departments, graduate and professional school staff, and CWRU faculty to share information and collaborate on service programs.

    External: Continual contact with over 75 Cleveland area organization staff for the development and implementation of community service and civic engagement programs. Continual contact with Cleveland area community organizations to promote volunteer opportunities to students. Frequent contact with national nonprofit organizations to promote community-based educational programs to students. Frequent contact with national and international organizations to maintain current information about civic engagement programs.

    Students: Daily contact with students participating in CCEL programs, both undergraduate and graduate, to support their involvement and learning. Daily contact with CCEL student leaders for training and oversight. Continual contact with students working on the development and delivery of civic engagement programming to train and trouble-shoot. Continual contact with students for purposes of recruitment and placement in CCEL program and community-based opportunities.


    This position supervises one professional staff member: the CCEL assistant director. The position also supervises student leaders in the CCEL executive council, the CCEL fellows program, and the civic engagement scholars program.


    Experience: 4 to 6 years of experience in an educational, community-based, service, or nonprofit setting.

    Education/Licensing: Master’s degree required. Valid Ohio driver’s license required for CCEL vans.


  • Experience developing and implementing innovative educational programs.
  • Experience coordinating service projects with community nonprofit organizations.
  • Experience working with college students.
  • Excellent organizational, leadership, project management, and supervisory skills. Experience with planning, assessment, and working with budgets.
  • Strong philosophy of civic engagement as both service and pedagogy with a social justice lens.
  • Ability to work effectively on multiple tasks and projects and meet deadlines.
  • Ability to work effectively with diverse populations and maintain a work environment that is marked by inclusiveness and respect for others.
  • Ability to collaborate, develop partnerships, and serve as a member of a team.
  • Outstanding written and oral communication skills.
  • High degree of proficiency with word processing, spreadsheets, and Internet.
  • Knowledge of Greater Cleveland neighborhoods and community-based institutions highly desirable.
  • Ability to meet consistent attendance.
  • Ability to interact with colleagues, supervisors, and customers face to face.


    Typical office environment. The position requires driving a university vehicle to off-campus, urban neighborhoods. Willing to work some flexible hours on evenings and weekends to meet program and position objectives.