Winner of Inc. Magazine's 2018 Fastest Growing Private Companies and Seattle Business Magazine's 2018 Leaders in Health Care Awards, MedBridge's online education platform empowers physicians and clinicians to improve patient outcomes. Our customers include over 4 million patients and over 1,500 organizations including major hospitals, clinics, athletic departments, and rehabilitation centers across the continent. The Vice President of Strategic Solutions will lead MedBridge's product and content strategic solution development.
MedBridge is seeking a highly motivated VP of Strategic Solutions with a proven track record of solution development, driving client value, and identifying ROI based on core customer pain points and needs. This role will be a strategic consultancy focused on building executive client relationships and serving as the internal MedBridge Strategic Solutions point of contact. The VP of Strategic Solutions will report to the CEO.
The VP of Strategic Solutions will be integral in identifying and developing technical platform and content solutions to effectively address key client pain points and C-level initiatives. This role will directly engage strategic large clients to identify means by which MedBridge can provide substantive value and measurable ROI, informing both our content and platform roadmaps.
In this role you will:
Own the MedBridge Business Strategy to drive value for the client, designing products/solutions informed by client needs.
Build an innovative and high performance team with an entrepreneurial mindset.
Assist direction of Roadmap Steering Committee and collaborate with the CEO, executive team, and team members across the organization, including Product Management, Design, Content Development, Business Development, Account Management, and Marketing.
Define, develop and present new solutions to the CEO and senior executives from both a revenue and product/content perspective.
Developing a trusted advisor relationship with customer executive sponsors, aligning customer business case and strategy with the full potential of MedBridge solutions.
Ensure MedBridge is a valued and integral partner to our clients in achieving their priority goals and in realizing revenue growth both for our clients and MedBridge.
Increase the customer lifetime value through broader product usage, deeper product expansion, increased customer health scores.
Ensure Customer Satisfaction (CSAT).
10+ years of relevant experience
Healthcare Industry knowledge
Specific experience reporting to senior leadership
Experience working with C-suite, VP, Director-level leadership customers
A commitment to travel about 25% of the time
At MedBridge, we're passionate about building products that improve the quality of life for patients - providing clinicians with the highest quality educational content and tools, on an innovative learning platform. As part of our culture, we believe collaboration and in-person interactions are crucial to speed and success. We also move quickly and fail fast so we can learn, adapt, and prioritize so we can exceed our customers' expectations on our way to dominating the market. Finally, we love what we do and the people we work with, whether we're in office, at company events, or getting together for some fun on the weekends.
MedBridge is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.