Project Coordinator I - Mount Sinai St. Luke's

Mount Sinai - New York, NY

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

The Project Coordinator assists in creating and executing plans for specific basic and moderately complex projects which fall outside the regular operations of the department. The Project Coordinator follows projects through all phases by assisting in the development of the project plan, and ensuring adherence to the plan. A Project by definition must have a timeline with a beginning and end date.

Duties and Responsibilities

1.Establishes the coordination of basic and moderately complex project activities and ensures the quality, timeliness, and integrity of ongoing projects and schedules. Basic projects are typically small in scope affecting one or two departments with little or no budgetary oversight.

2.Develops and maintains a detailed project schedule which includes administrative tasks. Ensures adherence to deadlines.

3.Review patient satisfaction data and identify trends

4.Round on patients and staff to asses effectiveness of patient experience projects and initiatives

5.Create presentation materials to assist with education and engagement and effectively communicate project data and goals

6.Assist with cultural transformation and values socialization

7.Assist with staff engagement and recognition activities

8.Coordinates and leads assigned project activities ensuring that assignments are completed.

9.May organize, lead and facilitate project-related meetings, including the creation of agendas and preparation of materials. Prepares and/or edits meeting minutes, presentations and tables.

10.Maintains detailed records and documentation of project activity and may be responsible for developing uniform procedures for storing and keeping appropriate documentation. Provides feedback to communicate project findings as appropriate.

11.May develop reports and other deliverables as assigned.

12.Tracks project changes and produces updated schedules as required.

13.Monitors project deliverables and timelines, notifies management when issues arise, and take corrective actions, as needed.

14.May coordinate ordering, follow up of receipt and invoicing as necessary.

15.Effectively interprets and explains patient experience data to internal customers.

16.Collaborates with Director of PX to identify, develop, and implement action plans that will drive improvement in assigned area(s) of focus.

17.Develops test scenarios if applicable to position, project or department.

18.May be responsible for conference travel planning and departmental correspondence as it relates to the project.

19.May be responsible for communication with outside contractors and/or vendors and consultants as required by the project.

20.Performs other related duties.

Education Requirements

Bachelors’ degree required, or equivalent education and work experience.

Experience Requirements

None required, 1 year of experience in project coordination preferred.

Strength Through Diversity

The Mount Sinai Health System believes that diversity and inclusion is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education and advancement as we revolutionize healthcare delivery together.

We work hard to recruit and retain the best people, and to create a welcoming, nurturing work environment where you have the opportunity and support to develop professionally. We share the belief that all employees, regardless of job title or expertise, have an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans