- High School Diploma or GED
iMentor is seeking resourceful individuals with clear communication skills, interest in customer service and a high level of accountability to provide event logistics support, ultimately ensuring high quality programming for over 800 students and their mentors across the Bay Area. Event Assistants will be the point person for event supply preparation, transportation of light supplies, event setup and on-site customer service support for participants. They will be a primary part of day-to-day event operations and must be adept at problem solving to ensure that events run smoothly.
Reporting to the Program Director and Director of Mentor Experience, EAs will work closely with Program Managers and must have a sincere commitment to professionalism and be excited by working in a fast-paced environment. They will join a high energy and hardworking team, passionate about helping more low-income, first-generation students graduate high school ready for post-secondary success.
Upon application, candidates will be asked to indicate their geographic location preference for either the San Jose or Oakland area in their application materials, and priority will go to candidates who are willing to work in both locations. Final Event Assistant hires will be placed per their preference.
Event Assistants will have the following roles and responsibilities. Training will be provided for all duties listed:
Support Volunteer Recruitment, Program and Development with workshop and event resource preparation and on-site workshop and event implementation
Ensure event facilitation materials are transported to appropriate venue and setup in a timely fashion
Assist with setup and breakdown of iMentor workshops at various venues and partner schools in Oakland and San Jose
Act as a frontline customer support for participants, elevating concerns to on-site managers as necessary
Assist with managing food distribution setup and service at events
Document workshop activities via photo with mobile device or digital camera
Support Program Managers in facilitating portions of workshop curriculum and activities
Strong interpersonal skills and ability to work in teams; knowledge of customer service
Resourceful, self-motivated, and able to work independently yet know when to ask for help
Able to multitask in a fast-paced environment with keen attention to detail
Ability to lift and transport light supplies
Able to commit to regular evening schedule
Familiarity with San Jose and Oakland areas a plus
Must have valid driver’s license and access to a car
High school degree required
Compensation: $15/hour. Travel by car throughout San Jose AND Oakland sites is required.
Work schedule: Part-time, up to 20-hours per month. EAs must be available Tuesday- Thursday evenings and occasional weekends.
Location Placement: Events will take place in either San Jose or Oakland, and you may specify a preference in your application. Priority will be given to candidates willing to work in both locations.
Employment is contingent upon the completion of a satisfactory fingerprinting and criminal background check, conducted by our vendor, GlobalHR.