IAA, an RB Global, Inc. company is seeking a Bidfast Representative to join our team!
The Bidfast Specialist is responsible for identifying and purchasing salvage on behalf of IAA. The primary emphasis is on the provision of competitive bids on salvage which also maximize IAA’s chances of selling the vehicle at auction for a profit.
Job Duties and Responsibilities:
- Apply knowledge of organization, product services and policies to provide a variety of customer support through mail, telephone, email and direct personal contact
- Act as liaison for our customers and insurance providers to provide quotes on salvage vehicles through phone and email intake of data and then formulate a quote
- Collaborate and obtain input from Branch Manager and providers for accurate quotes
- Provide quotes to outside customers that are seeking to potentially sell a car on our platform
- Ability to make accurate bids on salvage based on general insurance and auto knowledge
- Generate standard reports and design new reports as requested
- Build strong relations with branch managers and providers
- Complete Bidfast assignments in the event a bid is accepted
- Confirm all title documents prior to issuing any payment
- Identify and utilize alternative sources of automotive salvage
- Conduct research of a routine nature
Performs other duties as assigned
-
Physical Demands:
- Ability to apply appropriate use of security, maintenance, and safety procedures to protect Company and customer assets
- Ability to avoid accidents by recognizing potentially unsafe situations and responding appropriately when accidents occur
- Must be able to preform the following physical activities for over 2/3 of the time, physical activities that involve sitting, seeing, hearing or talking for extended periods of time
- Ability to constantly reach outward, handle and finger objects, stand, walk, and sit
Education and Experience:
- High School diploma or equivalent experience preferred.
- 1-2 years’ previous work experience
- 18 years of age or older
Job Requirements:
- Strong written and verbal communication skills
- Able to communicate effectively with customers and providers
- Advanced Customer Service experience
- Intermediate computer skills; proficiency in Microsoft Office Suite
- Strong time management skills
- Ability to work independently and as part of a cohesive team
- Ability to work under pressure and accept constructive feedback
- Ability to handle a high volume of phone calls
- Positive Attitude
- Professional and clean appearance
Preferred Skills:
- Knowledge of the auto/claim and/or salvage industry
- Experience in a fast paced environment
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
