Assistant Manager in Training

Ashley Furniture HomeStores of Metro NY & NJ - Carle Place, NY3.3


The Ashley Advantages with Factory Direct

  • We are the industry leader.
  • # 1 selling furniture brand in the world
  • # 1 retailer of furniture and bedding in the United States
  • We make it easy to sell.
  • Ashley does more quality testing than any other furniture manufacturer.
  • The largest available inventory in North America means short delivery times for customers and fewer canceled orders.
  • All furniture is manufactured by Ashley, which makes it easier to get up to speed on product specifications.
  • We offer the best compensation package in furniture industry.
  • Ashley Sales Academy equips you for success by providing comprehensive, paid 3-week training.
  • Premier Product Specialist Program offers increased earning potential
  • Quarterly and annual awards recognize achievement
  • 401k program with company match
  • Medical, dental and vision benefit plans starting as low as $25 a week
  • Earn up to $1,000 by referring qualified candidates for open positions
  • We value and reward our employees.
  • Our employees earn an average of 17% more than sales associates at our key competitors.
  • Begin your career with up to 6 weeks of guaranteed earnings.
  • Earn additional bonuses a week in bedding, accessories, and protection.
  • Benefit from earned commissions quickly as commissions are paid weekly on written orders paid in full.
  • We have a culture based on real values
  • We put people first: Treat every individual with respect and care at all times.
  • We are customer focused: Continually create memorable experiences.
  • We are passionate: Bring energy, enthusiasm, and drive to your performance daily.
  • We are ethical: Act with honesty and integrity in every interaction.
  • We pursue excellence: Commit yourself to continuous improvement.
  • We are socially responsible: Join us as stewards of our communities.
  • The Ashley Cares program gives back to families within our organization and our communities. Support includes career growth, life resources, team member relief fund, give-a-day volunteers, and financial and in-kind donations to charitable programs and events.
  • Essential Functions
  • Selling Ashley Products Supported by Outstanding Customer Service. The Product Specialist sells the full suite of Ashley products and services by:
  • Welcoming and professionally engaging every guest to ensure customer expectations are met and the Ashley brand image is properly represented.
  • Following the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. This includes performing product presentations, attempting to close each sales opportunity and adding on additional items and extended warranties to the sale.
  • Contacting customers by telephone, mail or e-mail after product delivery to ensure total satisfaction and establish next steps to continue to serve the customer in their home furnishing needs.
  • Completing Post-Sales Administration. The Product Specialist completes post-sales administration by:
  • Carrying out appropriate paperwork and order entry processes following each sale, to ensure accurate and thorough communications of Ashley Terms and Conditions and customer expectations.
  • Providing paperwork (e.g., sales orders, delivery instructions, information journal, etc.) to the Customer Service Department for execution.
  • Following the Sales System Set-up Process and ensuring data is entered correctly into the UPs System, including capturing customer email addresses in POS 9 post-sale.
  • Completing customer information and sketch forms to build lead database and to track advertising.
  • Ensuring a Professional In-Store Experience for Every Guest. The Product Specialist assists fellow associates in ensuring a professional in-store experience for every guest by:
  • Completing showroom floor recovery processes throughout the day.
  • Maintaining neatness and cleanliness in designated areas in compliance with Ashley’s safety and health standards and policies.
  • Maintaining a Personal Focus on Continuous Learning and Improvement. The Product Specialist ensures a continued focus on performance improvement and personal/professional development by:
  • Working vigorously on sales performance improvement by using available learning tools and programs.
  • Developing and maintaining high levels of knowledge on Ashley business products and initiatives.
  • Participating actively in sales meetings and one-on-one coaching sessions with store managers and trainers.
  • Nonessential Functions The Product Specialist may occasionally perform non-exempt duties, such as cashiering or merchandising the sales floor, as needed for proper store operation. He/she may occasionally travel to other locations to attend meetings or training sessions. The Product Specialist performs other duties as assigned from time to time, such as assisting in the store inventory processes. Schedule Expectations
  • Scheduled to work a minimum of 40 hours per week including Saturdays and/or Sundays; the number of hours worked will increase during holidays or blackout periods, for vacation coverage, or for other business needs.
  • Scheduled for two days off each week, except during holidays or blackout periods.
  • Regular attendance at the assigned store in accordance with these schedule expectations is an essential function of the job and all job functions are performed at designated job location.

Job Type: Full-time


  • Sales: 3 years (Preferred)

Seasonal job:

  • No