Home Care Assistance Bellevue, WA is seeking an experienced Staffing Manager to join their Team!
The Staffing Manager staffs cases, hires & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.
We are a dynamic small team in a fast-paced environment so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.
Answering & triaging calls from caregivers, clients and prospects
Opportunity to use and further develop skills / expertise team-based culture (“what we can achieve together”)
Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
Ability to do on-call rotation for after business hour calls and scheduling modifications
Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
Recruiting, screening, interviewing, hiring of caregivers and performing employee trainings and orientations
Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees
Requirements of this role:
Staffing, recruiting and training experience within the home or health care industry preferred
Excellent verbal and written communication skills
Quick learner, detail oriented and resourceful
Tech savvy, comfortable with heavy email, spreadsheets, Microsoft Office & Google products
Comfortable with text messaging
Must be a problem-solver and be a team-player
Self-starter and able to shift gears at any given time
Ability to have fun while working in a fast-paced environment!
Prior Home Care experience a plus!
Perks of being on our Team:
Opportunity to be a part of an Award Winning and Growing company!
Opportunities for change and new things to learn
Competitive base salary
401k with a company match
Company paid life insurance
PTO and sick days
Company sponsored cellphone and laptop
Supportive, fun team-work environment and more!
Home Care Assistance is one of the fastest-growing home care agencies worldwide, and we are currently seeking the best professionals to become a part of our expanding team. Our mission is to Change the Way the World Ages, and to this end, we work together to raise the standard of in-home care for older adults. As a company, we uphold business best practices and support our team members with a competitive benefits package, professional development opportunities and meaningful work. This loyalty and commitment to our people has helped us become a leading provider of non-medical in-home senior care!
If this sounds like a great match, apply today! We'd love to hear from you!