Executive Director

Aledade, Inc. - Birmingham, AL

Full-timeEstimated: $140,000 - $180,000 a year
EducationSkills
In 2018, powered by a diverse, dynamic, passionate team of over 200 employees who are committed to changing healthcare in America, Aledade was named a Washington Post Top Workplace in 2018 and was also selected as a finalist for the Top 50 in Digital Health’s Fastest Growing Company.

We are actively recruiting for an Executive Director in Birmingham, Alabama who will play a leadership role in building and managing relationships with key stakeholders that result in high levels of practice satisfaction, expansion to new practices, improved patient health and care, and positive shared savings. The Executive Director will implement Aledade’s programs and technologies and learn what really “moves the needle” in terms of delivering quality health outcomes while reducing overall cost for their assigned ACO's. This role requires demonstrated excellence in creating “buy-in” with providers to promote and effect change in the way healthcare is delivered. We are looking for individuals who genuinely believe that Aledade’s model of physician-led ACO's can improve quality and lower cost.

The Executive Director is expected to be an expert on all issues and details surrounding the portfolio of ACOs to which they are assigned, including contract terms, relationship status, key contacts, and the development and deployment of Aledade’s products and services. The Executive Director will work closely with their staff to leverage Aledade’s products so that their assigned ACOs’ programmatic and savings goals are met. In partnership with the outreach team, the Executive Director will expand their ACO relationships to identify opportunities with additional practices, expansion into new risk-based businesses, and foster ongoing shared savings.

It is expected that the Executive Director will work with members of their team to develop a strategic plan for each ACO and continually work to ensure successful completion of that plan to achieve relationship, profit and loss (shared savings), and quality improvement goals, as well as identify other business opportunities for their ACOs in terms of other local payer relationships to cultivate.

Responsibilities:
Supervise and assess the work of assigned Practice Coordinator(s) and Field Staff.
Lead the onboarding process of new practices as they transition from the outreach team.
Work with the team to cultivate in-depth relationships with practices and partners, including regular status calls and in-person meetings to set strategic priorities, report results, and monitor direct costs to Aledade, ultimately to drive shared savings and identify opportunities for growth.
Establish and facilitate ACO governance, providing all planning and leadership support to ensure success.
Define acceptance criteria for each project deliverable to ensure quality standards and ACO expectations are met and that ideas for program and product development are harvested and shared across the organization.
Track project status to allow for mitigation of engagement risk and achievement of expected outcomes.
Assist in regular ACO communications, conflict resolution, and compliance on ACO deliverables.
Work with the team to deal with ACO issues in an effective and timely manner.
Escalate ACO issues to senior management, as appropriate, and own management of issue resolution – provide recommendations, ensure communication of issue and plan, and track progress.
Maintain an understanding of Aledade’s capabilities/vision, and effectively communicate all relevant offerings to the ACO, identifying opportunities for growth and additional savings.
Administer an annual strategic planning process for each ACO (focus on relationship, perception of Aledade’s value, practice growth, and savings maximization).
Lead the research and preparation of ACO-facing presentations, proposals and other work product as needed.
Provide regular performance reporting on assigned ACOs to Aledade’s senior management team.
Gather input on projects and assignments from relevant internal stakeholders, including technical and analytic teams, and Aledade’s senior management team.
Achieve a high rate of ACO retention, and stated shared savings targets for existing ACOs, while managing Aledade’s direct cost investment.
Provide thought leadership and support for ACO teams across strategy and execution.
As appropriate, identify and cultivate relationships with local payers, insurers, health information exchanges, and other health care organizations that would present new business opportunities for Aledade and the ACOs.
Perform all other duties and special projects as requested by Aledade’s leadership team.

Preferred Qualifications:
A Master’s degree or other advanced degrees in health services research, health policy, mathematics/statistics, information technology, or other relevant fields is required.
Be able to manage existing payer relationships in Alabama and Georgia to gain additional value-based care contracts for practices
Candidates should have 5-8 years of related experience working as a client-facing project lead in the healthcare industry (i.e., health plan, hospital, pharmaceutical manufacturer, government, pharmacy chain, management consulting) with a proven track record of creating, maintaining, and enhancing customer relationships and communicating effectively with senior management.
Relevant competencies include developing and maintaining customer relationships, analytical problem solving, project management, effective written and verbal communication, and strategic insight.
Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously and lead a team to consistently meet deadlines and client expectations.
Periodic travel to Aledade HQ and ACO sites within the State of Alabama and Georgia is required.
Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
At Aledade, we don’t just accept differences, we celebrate them. We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation