Client Delivery Manager

HVH Precision Analytics - Wayne, PA

Full-time

Position Description

We are growing rapidly as an organization and are expanding our Operations and Client Delivery team. We are seeking a Client Delivery Manager with experience in successful delivery of client programs for pharmaceutical, biotechnology and/or healthcare clients. Qualified candidates will have demonstrated experience in developing
influential client proposals, leading scope/requirement meetings, defining and estimating work efforts for cross functional team projects and successfully delivering against scope, budget, timeline and quality expectations.

Responsibilities
Support Business Development Activities

  • Engage with clients to understand business needs and expectations
  • Translate business needs into HVH capabilities and offerings, solidifying the scope of work
  • Create detailed project plans based on project scope and objectives
  • Determine the resources (time, data, funding, etc.) required
  • Actively engage in discussions on project scope, approach, resourcing and pricing
  • Develop and present influential client proposals

Define and Deliver Client Projects

  • Define project scope and objectives and create detailed project plans
  • Determine the resources (time, data, funding, etc.) required
  • Actively engage in discussions on project scope, approach, resourcing and pricing
  • Establish and maintain ongoing client relationships with key decision makers * Drive delivery to exceed established scope, timelines, budgets and quality levels
  • Develop, track, and monitor project budgets for accurate financial reporting to enable timely invoicing, revenue recognition and financial forecasting
  • Actively manage and mitigate project risks
  • Report project status to clients and internal management regularly, and escalate as needed
  • Manage 4 to 6 concurrent projects

Own responsibility for deliverable quality

Improve Existing Operations

  • Build relationships with colleagues, contributing to development of best-in-class methodologies and approaches
  • Enhance the HVH delivery lifecycle by improving business processes, implementing best practices and driving efficiency
  • Provide thought leadership and innovation within projects and to commercial offerings
  • Grow and mentor team members
  • Contribute to the evolving culture and identity of the organization

Required Experience

  • Bachelor’s degree from accredited university with strong undergraduate academic record
  • 4+ years of professional experience in Life Sciences industry as a client facing project manager
  • Demonstrated strong project management experience; PMP (Project Management Professional) certification and/or consulting services project management experience beneficial
  • Consistent career progression with increasing levels of responsibility; performing above expectations in professional roles
  • Ability to work independently, leading large cross-function project teams
  • Experience managing complex analytic projects * Demonstrated ability to present complex material to a diverse audience
  • Strong oral and written communication skills including strong client presentation skills
  • Proficiency in Microsoft suite (Excel, PowerPoint, Project, etc.)

Job Type: Full-time

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Excel: 1 year (Preferred)
  • Microsoft Powerpoint: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

License:

  • PMP (Preferred)