Definition and Class Characteristics
This recruitment will fill current vacancies, in addition to establishing a hiring list for future vacancies, for Indio and Palm Springs. This position will regularly rotate between the Indio and Palm Springs court locations. This recruitment may close at any time.
Under general supervision, performs a variety of entry-level manual activities related to imaging, quality assurance, and forms processing. Performs a variety of duties in support of the Court's records department; operates computers and specialized document-imaging equipment; maintains the confidentiality of restricted records and information.
This is the entry level of the Records Clerk series. Incumbents will perform routine entry-level support within an established framework. Will have responsibility to collect, sort, image, file, quality assure and retrieve a variety of documents and/or case files in accordance with established guidelines, minimum performance standards, policies and procedures. Accuracy of work product is critical in ensuring efficient operations of the Court, and proper and accurate recording of legal proceedings.
Duties may include, but are not limited to, the following:
- Prepares records for imaging following established guidelines and standards.
- Operates electronic imaging system to process documents in a timely and efficient manner.
- Log and record entry of records in records management databases in accordance with established coding structures and procedures to ensure accurate access and retrieval.
- Operates computer to perform data entry into automated case management system and other software.
- Validates quality of documents imaged and the number of documents imaged.
- Collects accurate workload data.
- Files, retrieves documents, and other court records as required.
- Prepares files, records, and documents for storage.
- Maintains the confidentiality of restricted records and information at all times.
- Performs routine cleaning and changing of rollers on the imaging equipment on a daily, weekly and as needed basis.
- Performs other duties as assigned.
Education & Experience:
High School Diploma or GED and one year of clerical experience that includes providing customer service, preferably in a professional work environment.
License or Certifications:
Basic filing and records management practices and procedures, including alpha/numeric filing systems and records search techniques; Spelling and basic English to be able to effectively communicate; Basic knowledge of arithmetic in order to update standardized forms; Basic knowledge of Microsoft Excel to update workload data into standardized statistical reports; Basic knowledge of Microsoft Outlook to write, respond, and organize email and maintain an office calendar; Customer service practices and etiquette.
Ability to keyboard at a rate of 35 net WPM.
Perform basic arithmetic computations quickly and accurately; Accurately perform data entry using computers and related software; Follow and apply written processes, procedures and guidelines for the courts records department; Prioritize various tasks, such as imaging and responding to emails, based on records department guidelines; Follow written and verbal instructions; Utilize various automated systems such as case management systems, inventory tracking systems, and imaging software/hardware to complete work assignments; Use customer service practices and etiquette to work cooperatively with others, including court employees, justice partners, and members of the public; Work under direct or limited supervision, ensuring that all assignments are completed timely; Use Microsoft Excel to update workload data into standardized statistical reports; Use Microsoft outlook to write, respond and organize email and to maintain an office calendar; Recognize a variety of legal documents for various disciplines of law (criminal, civil, juvenile, etc.); Establish and maintain effective working relationships with supervisors, co-workers, other court personnel, the public and others encountered in the course of work; Comprehend and differentiate information pertaining to confidential reports within the courts various disciplines of law (criminal, civil, juvenile, etc.).
The employee must have the ability to transport himself/herself between or among different work locations when needed to carry out job related essential functions. If traveling in own vehicle or court vehicle, a valid California Driver License is required.
Sufficient eyesight to read fine statistical reports and standard text and data on computer terminal screens. Ability to speak and hear at normal conversational levels in person and over the telephone. Manual dexterity to write legibly and to use a computer terminal; to use both hands to grasp and hold boxes, supplies, and other stock items of various sizes and shapes. Ability to stand for extended periods of time. Ability to climb and use a step stool or ladder to locate documents. Ability to carry objects in arms. Ability to lift, carry and move 25lbs and occasionally up to 40lbs; and to reach, bend, stoop or crouch to retrieve or store, and stock other items. Ability to move boxes and other items. Ability to work around fumes and dust as required.
Generally clean work environment with limited exposure to conditions such as dust, fumes, odors or noise. Computer display terminal is used on a daily basis. Employees in this class may be required to arrange transportation for field travel and/or use their personal vehicle.
This job description will be reviewed periodically and responsibilities may change with business necessity. This job description is not intended and should not be construed as an exhaustive list of all responsibilities, skills, or working conditions associated with this job.
All applicants will receive information to complete an online prerequisite typing test required to qualify for this position. Applicants must be able to type 35 net words per minute. The applications of those who pass the prerequisite typing test will be reviewed to identify candidates who meet the minimum qualifications; those candidates will be referred to step II in the selection process.
This recruitment will consist of an in-house pass/fail computer examination, covering keyboarding skills, customer focus and reading comprehension. Those candidates passing the examination will be referred to step III in the selection process.
Those candidates who are successful in the interview (weighted 100%) may be placed on the eligible list. Placement on the eligible list is not a guarantee of employment.
All candidates will be notified via email of their status at each step of the process.
Additional steps for the selection process will include a background and reference check.
Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at 951-777-3017 or HR@riverside.courts.ca.gov if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department asks that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.
Amount of Travel Required:
Less than 10%
M-F 8 hrs. per day